At a Glance
- Tasks: As an Event Steward, you'll ensure safety and provide excellent customer service at various events.
- Company: Alliance Events is a trusted provider of security management services across the UK since 2017.
- Benefits: Enjoy flexible shifts, competitive pay, quick payments, and access to training and development opportunities.
- Other info: Casual contract with the freedom to choose your shifts and work around your commitments.
- Why this job: Join a diverse team, work at exciting events like Glastonbury, and gain valuable experience in the security industry.
- Qualifications: Must be customer-focused, reliable, and able to handle challenging situations with a positive attitude.
Join our team to provide an exceptional service to our diverse range of clients & sites across the UK.
Founded in 2017, Alliance Events set out to deliver customer-focused, skilled, and experienced Security Officers to both the public and private sectors across the UK. Over the years, we’ve grown into a trusted, nationwide provider of security management services, serving diverse industries such as events, education, healthcare, retail, and sports. With teams operating out of Shoreditch, London, and our Head Office in Loughborough, Midlands, our expansion reflects our commitment to raising the standards within the security industry.
We are currently seeking Event Stewards nationwide to join our team for ad-hoc roles across various events & festivals. Our services range from supporting major events, including working with Ride London, School Games & Glastonbury as well as over 35 other festivals annually, to providing tailored security management for corporate clients and universities in South and West London. If you possess the high level of expertise and professionalism we strive for at Alliance, you’ll have the opportunity to contribute to and thrive within our diverse portfolio of clients and sites.
Key Information
Position : Event Steward
2025 Hourly Rate :
Nationwide
London
Location : Nationwide
Contract : Casual Contract (Ad Hoc based on the demand across the company)
Example Roles:
Directional Way-finding
Fire Watch Tower Steward
Wristband Checker
Staff Welfare Support
Job Description
n your role as an event safety steward, you will be expected to,
Provide and promote the highest level of customer care and service.
Ensure all customers are safe and that management are contacted if made if an issue is identified.
Familiarise yourself with the layout of a site/venue and the available facilities including first aid, welfare facilities in order to deliver and assist the public with relevant information.
Understand their role and duties including Health and Safety responsibilities in particular to those with special needs and children
Attend pre-event briefings to ascertain the event details
Carry out pre-event checks
Monitor for signs of overcrowding
Report any disturbances or incidents
Report any medical incident by raising the alarm and providing the necessary and appropriate help as required
Requirements
Display our values - Reliability & Trust, Leadership & Communication, Competence & Training
Have a positive attitude towards working in sometimes challenging atmospheres.
Customer Focused
Fluent in written and verbal English.
Display initiative and remain calm under pressure
Be willing to work long shifts, sometimes 12 hour days whilst remaining professional (welfare support and breaks will be provided to our team throughout every shift).
You should be polite, courteous and helpful to all customers. What we can offer you In exchange for the commitment and dedication shown by staff
What can we offer you?
Competitive rates of Pay
Plenty of shift availability with the flexibility to choose your own shifts and work around your existing commitments on our casual contract
24/7 access to our online portal to plan your shifts and access to our team communications platform
A friendly, diverse and inclusive working environment that strives to provide development and opportunity during your employment.
Logistics support to a number of our large-scale events
Quick payment terms with bimonthly payrolls.
Real progression opportunities, mentoring and ability to gain supervisor and management experience
Loyalty perks, including access to additional qualifications and hourly rate increases
Step 1
Application
To join our team, you must first complete our application form which you can begin below. Be sure to complete the form as in depth as possible.
Step 2
Compliance
If your application has been accepted, you will be asked to complete a number of employment forms that include references, right to work checks and other common employment checks.
Step 3
Training
Once these checks have been approved by our team, you will be asked to complete our internal online training modules to ensure you understand events, your role and our expectations.
Step 4
Bookings
Whilst you complete your training, you will be give the oppertunity to apply for events that you would like to work at in the 2024 festival season. For more information on these events please follow the link below.
The Process
Apply Here
If you're interesting in joining our festival and events team, take a look at our festivals and then apply to the role position.
#J-18808-LjbffrEvent Steward in London employer: alliancemanagementgroup
At Alliance Events, we pride ourselves on being an exceptional employer, offering a friendly and inclusive work environment that values reliability, trust, and professional growth. With flexible shift options and opportunities for progression within the security industry, our team members can thrive while contributing to high-profile events across the UK, including Glastonbury and Ride London. Join us in delivering outstanding service and enjoy the benefits of competitive pay, quick payment terms, and access to additional qualifications.
StudySmarter Expert Advice🤫
We think this is how you could land Event Steward in London
✨Tip Number 1
Familiarise yourself with the types of events and festivals that Alliance Events supports. Understanding the specific requirements and atmosphere of these events can help you demonstrate your enthusiasm and suitability during any interviews or discussions.
✨Tip Number 2
Network with current or former Event Stewards to gain insights into their experiences. They can provide valuable information about what the role entails and tips on how to excel, which can be beneficial when discussing your fit for the position.
✨Tip Number 3
Showcase your customer service skills in any interactions you have with the company. Since the role is heavily focused on customer care, demonstrating a positive attitude and willingness to help can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your ability to handle challenging situations calmly. Think of examples from past experiences where you've successfully managed stress or conflict, as this will highlight your competence and reliability in a fast-paced environment.
We think you need these skills to ace Event Steward in London
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of an Event Steward. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV:Customise your CV to highlight relevant experience in customer service, safety, or event management. Use specific examples that demonstrate your ability to handle challenging situations and provide excellent customer care.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of their values and how you embody them, particularly in terms of reliability, communication, and customer focus.
Complete the Application Form Thoroughly:When filling out the application form, be as detailed as possible. Provide all requested information and ensure there are no gaps. This is your chance to make a great first impression, so take your time and double-check your entries.
How to prepare for a job interview at alliancemanagementgroup
✨Know the Event Landscape
Familiarise yourself with the types of events and festivals that Alliance Events supports. Understanding the specific roles, such as Directional Way-finding or Fire Watch Tower Steward, will show your enthusiasm and preparedness during the interview.
✨Demonstrate Customer Care Skills
Since the role requires a high level of customer service, be ready to share examples from your past experiences where you provided exceptional service, especially in challenging situations. This will highlight your customer-focused attitude.
✨Understand Health and Safety Responsibilities
Be prepared to discuss your knowledge of health and safety protocols, particularly regarding special needs and children. Showing that you take these responsibilities seriously will reflect well on your professionalism.
✨Exhibit Calmness Under Pressure
The role may involve long shifts and potentially stressful situations. Share instances where you remained calm and effective under pressure, demonstrating your ability to handle the demands of the job.
