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- Tasks: Lead and oversee global ETF operations, ensuring smooth execution from trade initiation to settlement.
- Company: Join a leading global investment management firm with a culture of collaboration and innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Make a tangible impact in the dynamic world of ETFs while working with passionate professionals.
- Qualifications: 7-10+ years in ETF Operations; strong analytical and communication skills required.
- Other info: Be part of a diverse team driving success across US, EMEA, and APAC regions.
The predicted salary is between 72000 - 108000 £ per year.
The Global Head of ETF Operations will provide support and work directly with AB’s growing global ETF team, performing a pivotal role in coordinating and overseeing the daily operational activities associated with the firm’s comprehensive range of Exchange-Traded Funds (ETFs). This position is essential for ensuring the smooth execution of the ETF product lifecycle, from trade initiation to settlement, while fostering robust relationships with both internal and external stakeholders, including Authorized Participants (APs), market makers, and custodians. The role will be instrumental in mitigating operational risks, enhancing process efficiencies, and ensuring compliance with regulatory standards across various international jurisdictions. The candidate will lead the ETF Operations team and support an expanding global suite of ETF products.
This individual will interact with the various investment groups, operations teams, ETF Capital Markets Team and external custodians/administrators for AB’s ETFs. We are looking for individuals who enjoy being challenged, solving problems, building new businesses and want to make an immediate and tangible impact. Ideal candidate will be a player/coach with deep ETF operational knowledge who is responsible for managing daily functions and build outs while leading a close-knit, high-impact group of individuals who are passionate about the ETF markets.
The key job responsibilities include, but are not limited to:
- Operational Leadership
- Lead global team to ensure that AB develops best in class ETF operational workflows across markets.
- Work with ETF leadership to strategically build out local ETF businesses around the world.
- Act as the primary contact for ETF-related queries for local management and global teams.
- Lead cross-functional meetings and manage project plans for ETF launches.
- Manage and train team members on ETF operations.
- Daily Operations
- Oversee and manage the complete ETF lifecycle, encompassing order placement, corporate actions, basket creation and redemption, trade booking, and transaction settlement.
- Supervise the daily generation of essential ETF files (e.g., Portfolio Composition Files (PCFs)), monitor incoming cash receipts and collateral, and ensure the accurate and timely processing of transactions.
- Investigate and resolve complex inquiries from counterparties regarding trade and settlement activities, as well as operational issues, conducting root cause analyses to prevent future occurrences.
- Develop and maintain standard operating procedures (SOPs) and coordinate training sessions for staff on updated processes and best practices.
- Risk & Compliance
- Identify operational risks and implement mitigation strategies.
- Ensure adherence to global standards for product reporting and compliance.
- Prepare performance metrics and compliance reports for management and internal committees.
- Innovation & Efficiency
- Develop and implement process improvements to streamline ETF operations.
- Assess system architecture and feasibility for ETF-specific workflows.
- Help develop new global infrastructure, enhance existing infrastructure, and create global standards and efficiencies.
- Industry Engagement & Relationship Management
- Cultivate and sustain strong relationships with the global ETF ecosystem including Authorized Participants (APs), market makers, custodians, and other external vendors.
- Participate in ETF industry events and apply best practices to AB’s workflows.
- Reporting & Analytics
- Produce recurring ETF business reports (primary and secondary market data, capital markets reports, board reporting).
- Support product teams with metrics and analytics for informed decision-making.
- Develop and maintain standard operating procedures (SOPs) and coordinate training sessions for staff on updated processes and best practices.
This position offers the opportunity to solve business issues and contribute to business and operations success. This role will have operational oversight of AB’s growing ETF business throughout the US, EMEA and APAC regions.
Qualifications, Experience, Education:
- Bachelor’s degree in finance, economics, accounting, or related fields.
- 7-10+ years of work experience in ETF Operations within Asset Management, Fund Accounting or Custody.
- Comprehensive understanding of the ETF ecosystem and operational workflows.
- Knowledge of fixed Income and equity markets.
- Excellent communication and interpersonal skills to collaborate effectively with global teams.
- Exceptional analytical and problem-solving abilities, with keen attention to detail.
We are a leading global investment management firm offering high-quality research and diversified investment services to institutional clients, retail investors, and private-wealth clients in major markets around the globe. With over 4,000 employees across 51 locations operating in 25 countries and jurisdictions, our ambition is simple: to be the most trusted investment firm in the world. We realize that it's our people who give us a competitive advantage and drive success in the market, and our goal is to create an inclusive culture that rewards hard work.
Our culture of intellectual curiosity and collaboration creates an environment where you can thrive and do your best work. Whether you’re producing thought-provoking research, identifying compelling investment opportunities, infusing new technologies into our business or providing thoughtful advice to our clients, we are fully invested in you. If you’re ready to challenge your limits and empower your career, join us.
Global Head of ETF Operations employer: AllianceBernstein L.P.
Contact Detail:
AllianceBernstein L.P. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Head of ETF Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the ETF space and let them know you're on the hunt for opportunities. A friendly chat can lead to insider info or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your ETF knowledge. Be ready to discuss operational workflows and how you can enhance efficiencies. Show them you’re not just a candidate, but a solution provider!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you note. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making an impact in the ETF world.
We think you need these skills to ace Global Head of ETF Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Global Head of ETF Operations role. Highlight your relevant experience in ETF operations and any leadership roles you've held. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about ETFs and how you can contribute to our team. Be sure to mention specific skills that match the job description.
Showcase Your Problem-Solving Skills: In your application, don’t just list your responsibilities; share examples of how you've tackled challenges in ETF operations. We love candidates who can demonstrate their analytical and problem-solving abilities!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at AllianceBernstein L.P.
✨Know Your ETFs Inside Out
Make sure you have a solid understanding of the ETF ecosystem and operational workflows. Brush up on the specifics of trade initiation, settlement processes, and the roles of various stakeholders like market makers and custodians. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Leadership Skills
As a candidate for the Global Head of ETF Operations, you'll need to exhibit strong leadership qualities. Prepare examples of how you've led teams in the past, managed projects, or improved operational efficiencies. Be ready to discuss your approach to training and developing team members, as this is crucial for the role.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your analytical and problem-solving abilities. Think of complex inquiries you've resolved in previous roles and be prepared to walk through your thought process. Highlight your attention to detail and how you’ve implemented strategies to mitigate operational risks.
✨Build Relationships with Stakeholders
Since relationship management is key in this role, come prepared to discuss how you've cultivated strong relationships with internal and external stakeholders. Share specific examples of how you've engaged with Authorized Participants or custodians, and how those interactions have benefited your previous organisations.
