At a Glance
- Tasks: Analyse and diagnose customer warranty returns to improve product quality.
- Company: Join a leading Automotive Engineering company in Birmingham.
- Benefits: Enjoy 25 days holiday, life cover, pension contributions, and wellbeing support.
- Why this job: Be part of a team that drives quality improvements and makes a real impact.
- Qualifications: GCSE Level A–C or equivalent; experience with tools and data analysis required.
- Other info: On-the-job training and career development opportunities available.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking a skilled Warranty Test Technician for a role based in an Automotive Engineering company in Birmingham. This role plays a key part in analysing and diagnosing customer warranty returns, identifying root causes, and driving corrective actions to improve product quality and reduce warranty costs. Key Responsibilities: * Analyse and test all customer warranty returns to confirm faults and identify liability within acceptance tolerances. * Conduct root cause analysis and provide corrective feedback to address issues. * Escalate findings for trend analysis to support warranty cost reduction activities. * Perform hands-on inspections and diagnostics against OEM specifications. * Report analysis data in customer-specific formats within agreed timeframes. * Support internal teams, suppliers, and customers with technical input to maintain and improve quality. * Communicate fault and liability information to management to drive corrective and preventative actions. * Ensure lessons learned from warranty analysis are captured for future projects. * Maintain calibration systems for all equipment. * Contribute to continuous improvement initiatives and special projects. Essential Skills & Experience: * GCSE Level A–C, IVQ Technician Certificate, BTec First Certificate, or NVQ Level 2 equivalent. * Experience using hand tools, measurement equipment, and machinery. * Ability to interpret results/data for root cause analysis. * Good understanding of Microsoft Excel and Word. * Effective communication and interpersonal skills. * Problem-solving and analytical capabilities. * Proven ability to work both independently and as part of a team. * Preferred: Knowledge of fuel systems, hydraulics, and electromechanical systems. Package: * Competitive salary. * 25 days’ holiday plus bank holidays. * Life cover at 3x base salary. * Pension with 5% employer contribution after 12 months. * On-the-job training and career development. * Access to wellbeing support. * Paid leave for reservists
Warranty Test Technician employer: Alliance Personnel
Contact Detail:
Alliance Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Test Technician
✨Tip Number 1
Familiarise yourself with the latest automotive warranty processes and standards. Understanding the nuances of warranty analysis will help you stand out during discussions with our team.
✨Tip Number 2
Brush up on your hands-on diagnostic skills, especially with tools and equipment relevant to automotive engineering. Being able to demonstrate your practical experience can make a significant difference in your interview.
✨Tip Number 3
Prepare to discuss specific examples of how you've conducted root cause analysis in previous roles. Highlighting your problem-solving capabilities will show us that you're ready to tackle the challenges of this position.
✨Tip Number 4
Network with professionals in the automotive industry, particularly those with experience in warranty testing. Building connections can provide valuable insights and potentially lead to referrals within our company.
We think you need these skills to ace Warranty Test Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Warranty Test Technician. Emphasise your hands-on inspection abilities, problem-solving skills, and any experience with root cause analysis.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain how your background and skills make you a perfect fit for analysing warranty returns and driving corrective actions.
Showcase Technical Skills: In your application, clearly outline your proficiency with hand tools, measurement equipment, and software like Microsoft Excel and Word. Mention any specific experiences that demonstrate your ability to interpret data for root cause analysis.
Highlight Teamwork and Communication: Since effective communication and teamwork are essential for this role, provide examples in your application that showcase your interpersonal skills and your ability to work collaboratively with internal teams and customers.
How to prepare for a job interview at Alliance Personnel
✨Showcase Your Technical Skills
Make sure to highlight your experience with hand tools, measurement equipment, and machinery during the interview. Be prepared to discuss specific examples of how you've used these skills in previous roles, especially in relation to warranty testing and diagnostics.
✨Demonstrate Problem-Solving Abilities
Prepare to share instances where you've successfully identified root causes of issues and implemented corrective actions. This will show your analytical capabilities and your ability to contribute to continuous improvement initiatives.
✨Communicate Effectively
Since effective communication is key in this role, practice articulating your thoughts clearly. Be ready to explain complex technical information in a way that is easy to understand, as you may need to communicate findings to both technical and non-technical stakeholders.
✨Familiarise Yourself with OEM Specifications
Research the OEM specifications relevant to the automotive industry and be prepared to discuss how you would conduct inspections and diagnostics against these standards. This knowledge will demonstrate your commitment to quality and attention to detail.