Junior Automotive/Commercial NPI Customer Dedicate

We are currently recruiting for a Trainee for a Customer Service/Support/Administration role in the Automotive components/industrial fasteners industry. This is a permanent role from the outset, following successful interview. Working hours are Monday to Thursdays (Apply online only) and Friday (Apply online only). Role purpose/overview: * To ensure effective and efficient RFQs (Request For Quotations) to suppliers and quotations to customers. * To provide effective and efficient assistance to the Business Development Manager, and support to your team. * Provide excellent customer service and communication throughout the process to customers. * Assist the Business Development Manager in the generation of additional revenue from existing and new customers. Duties and responsibilities: * Administration and control of request for quotations (RFQ’s) from customers for new products and projects. * Reviewing of customer RFQ’s with Technical team to ensure all relevant information is available and feasible. * Liaising with Technical team regarding selecting appropriate suppliers for projects from current approved supplier files. * Administration and control of request for quotations (RFQ’s) to suppliers for new products and projects. * Reviewing of supplier quotations with technical team to ensure that feasibility documents have been completed and that any issues are addressed. * Preparation of quotations and pricing schedules to be supplied to the customer. * Participation in NPI and technical reviews between customers, suppliers, and internal departments. * Maintain correct customer and business information. * Liaise with Customers, Suppliers, Technical, Warehouse and Quality Departments. * Ensure smooth handover of products/projects to customer service and material planning teams. * Ensure emails and other correspondence are professional, contain the appropriate information whilst remaining concise. * Prompt answering and addressing of email and telephone enquires. * Assisting the Commercial & NPI team with other tasks and duties necessary for the smooth running of the department. * General administration. Candidate specification: * Fluency in English, language and written. * Proficient written, numerical, and verbal skills. * Good interpersonal and communication skills. * Works well within a team as well as on own initiative. * Experience of working within an Engineering environment. * Experience of stock systems and sales order processing. * IT literate with a very good understanding of MS Office & Teams applications (Word, Excel & Outlook). Job Types: Full-time, Permanent