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- Tasks: Manage e-commerce operations and support wholesale account management in a dynamic jewellery environment.
- Company: Join a friendly, established jewellery company in Birmingham's Jewellery Quarter.
- Benefits: Enjoy opportunities for development, a supportive team, and a vibrant work culture.
- Why this job: Experience variety in tasks and contribute to exciting product launches and customer service.
- Qualifications: Previous experience in jewellery sales administration and strong organisational skills required.
- Other info: Work Monday to Friday, with potential for temp to perm transition.
The predicted salary is between 28800 - 42000 £ per year.
Alliance Personnel are seeking a detail-oriented and proactive E-Commerce Specialist to join one of their clients based in Birmingham, Jewellery Quarter. Do you love organisation, have a flair for customer service, and want to work in the world of fine jewellery? We’re looking for a proactive Major Multiple Retail and Mail Order Account and E-commerce Jewellery Sales Administrator. This role is perfect for someone who enjoys variety — you’ll support wholesale account management and e-commerce operations, making sure the jewellery gets into the hands of customers and retail partners seamlessly. Duties: Sales Administration Multiple Retail, Online Retail and Wholesale Jeweller Companies * Manage day-to-day administration for multiple retail, online retail and wholesale customers * Prepare product information for customer listings. * Act as a point of contact for B2B partners, ensuring excellent service. E-commerce Team Support: * Develop products for our online stores * Monitor online sales and identify trends for future product development * Support online launches, promotions, and seasonal campaigns. Product Development: * Involved with our design team working on our state-of-the-art equipment producing new products and ranges. * Liaising with our Far East offices on customer product briefs and ranges. General Support: * Liaise with sales, marketing, and logistics teams to keep everything running smoothly. * Assist and attend customer meetings, trade shows and product launches. What we’re looking for: * Experience in jewellery sales administration, account management and e-commerce. * Strong organisational skills with attention to detail. * Excellent communication and relationship-building abilities. * Experienced with Microsoft Office, familiar with Shopify and Linnworks. * A team player with a proactive, can-do attitude. * A genuine interest in jewellery products. Why join us? * Be part of a friendly established jewellery company. * Work across both B2B and e-commerce — no two days are the same. * Opportunities to develop in sales, account management, and digital commerce. * A collaborative, supportive team with a passion for design and customer service. Working hours: Monday to Friday 8am – 4pm (approx. 40hrs per week) Temp to Perm
E-commerce Administrator employer: Alliance Personnel
Contact Detail:
Alliance Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-commerce Administrator
✨Tip Number 1
Familiarise yourself with the jewellery industry and current trends. This will not only help you in interviews but also show your genuine interest in the products, which is a key requirement for the role.
✨Tip Number 2
Network with professionals in the e-commerce and jewellery sectors. Attend trade shows or local events in Birmingham to meet potential colleagues and learn more about the company culture.
✨Tip Number 3
Brush up on your skills with Microsoft Office, Shopify, and Linnworks. Consider taking online courses or tutorials to enhance your proficiency, as these tools are essential for the role.
✨Tip Number 4
Prepare to discuss your previous experience in sales administration and account management during the interview. Be ready to provide specific examples of how you've successfully managed customer relationships and supported e-commerce operations.
We think you need these skills to ace E-commerce Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in jewellery sales administration and e-commerce. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for jewellery and your organisational skills. Mention specific experiences that relate to managing multiple retail and online accounts.
Showcase Your Skills: In your application, emphasise your proficiency with Microsoft Office, Shopify, and Linnworks. Provide examples of how you've used these tools in previous roles to support e-commerce operations.
Highlight Teamwork and Communication: Since the role involves liaising with various teams, illustrate your ability to work collaboratively. Share examples of how you've built relationships with partners or contributed to team projects.
How to prepare for a job interview at Alliance Personnel
✨Show Your Passion for Jewellery
Make sure to express your genuine interest in jewellery during the interview. Share any personal experiences or knowledge you have about the industry, as this will demonstrate your enthusiasm and commitment to the role.
✨Highlight Your Organisational Skills
Since the role requires strong organisational skills, prepare examples of how you've successfully managed multiple tasks or projects in the past. This could include specific tools or methods you used to stay organised and efficient.
✨Demonstrate Your Customer Service Experience
Be ready to discuss your experience in customer service, especially in a B2B context. Provide examples of how you've built relationships with clients and resolved issues, showcasing your ability to maintain excellent service.
✨Familiarise Yourself with Relevant Tools
Brush up on your knowledge of Microsoft Office, Shopify, and Linnworks before the interview. Being able to discuss your experience with these tools will show that you're prepared and capable of handling the technical aspects of the job.
