Production Administrator in Birmingham

Alliance Personnel are currently recruiting for a Production Administrator to join one of their clients based in Birmingham City Centre.

Purpose of the Role

• The Production Administrator plays a key role in supporting the efficient operation of the Wedding Ring production department.
• The role is responsible for coordinating production administration, material planning, supplier liaison, inventory control, and production tracking to ensure customer orders are delivered accurately and on time.
• Working closely with production teams, suppliers, and internal departments, the Production Administrator helps maintain workflow, manage urgent requirements, and support continuous production efficiency.

Key Responsibilities

• Production Planning & Reporting
• Produce and maintain daily production figures, including previous day output, orders due, quantities ordered, and other key performance metrics.
• Run and maintain production planning worksheets to support departmental workflow and capacity planning.
• Monitor production schedules and identify urgent requirements to ensure customer deadlines are met.
• Generate and manage daily chase lists, locating urgent jobs and ensuring they are appropriately prioritised and tracked.
• Materials & Supplier Management
• Order all required materials, components, and consumables from suppliers.
• Review requirements and separate urgent orders to ensure critical items are prioritised.
• Verify that all orders contain the correct vendor codes and supporting information before submission.
• Liaise with suppliers to monitor order progress, expedite delayed items, and help prioritise urgent production requirements.
• React promptly to scrap or rejected items by raising urgent replacement orders to minimise production delays.
• Assist with booking deliveries from suppliers and ensuring incoming materials are received efficiently.
• Process and book supplier invoices accurately and in a timely manner.
• Production Administration
• Carry out general production administration duties using company systems and production software.
• Update and manage production workflows through Hub Output and other business systems, ensuring work orders are correctly routed throughout the manufacturing process.
• Support the movement of production orders through various stages of manufacture and maintain accurate system records.
• Respond to emails, enquiries, and requests from production teams and other departments.
• Hallmarking & Product Tracking
• Coordinate the preparation and submission of rings for hallmarking.
• Organise wedding rings for barrel finishing processes and ensure products are correctly matched back to their production tickets upon completion.
• Maintain accurate tracking of products throughout manufacturing to ensure traceability and minimise errors.
• Inventory & Stock Control
• Maintain control of materials, components, and work-in-progress stock held within the Wedding Ring Cell.
• Ensure items are stored correctly and accurately recorded within company systems.
• Process scrap transactions and maintain accurate inventory records.
• Prepare for and participate in regular stock takes, investigating and resolving discrepancies where required.

Skills & Experience

• Previous experience in a production administration, manufacturing administration, planning, or supply chain support role.
• Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent attention to detail and accuracy when processing orders, inventory records, and production data.
• Good communication skills with the ability to work effectively across departments and with external suppliers.
• Confident using computer systems, spreadsheets, and production planning software.
• Ability to identify and resolve issues proactively, particularly where urgent orders or material shortages are involved.

Personal Attributes

• Highly organised and methodical.
• Proactive and solutions-focused.
• Able to work under pressure and meet deadlines.
• Strong team player with a collaborative approach.
• Flexible and adaptable to changing production priorities.

Key Objective

To ensure the smooth administration, planning, material availability, and tracking of wedding ring production activities, enabling the department to meet customer delivery commitments efficiently and accurately.

Working Hours: Monday - Thursday: 07:15am - 3:45pm & Friday 07:15am - 12:45pm (37.5 hours per week)

Permanent vacancy after 3 months probation on agency.