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- Tasks: Support patients and staff by managing bookings and providing excellent customer service.
- Company: Join Alliance Medical, Europe's leading provider of imaging services.
- Benefits: Gain valuable experience in healthcare with opportunities for growth and development.
- Why this job: Make a real difference in patient care while developing your skills in a dynamic environment.
- Qualifications: Experience in healthcare, strong communication, IT skills, and a positive attitude.
- Other info: Flexible working hours and a supportive team culture await you!
The predicted salary is between 28800 - 43200 £ per year.
We have an exciting opportunity for skilled and motivated individuals to join our team. You should ideally have experience in a healthcare environment as you will be required to meet and greet patients. Please note that we will be interviewing throughout the duration of this advert. Therefore, if you are interested in this role, an early application is advised as we may close the advert prior to the advertised date.
As a successful applicant, you must be able to demonstrate:
- Experience using Microsoft Office
- Skills of organising filing systems and computer files
- Good customer service skills
- Excellent communication skills, as you will be both patient-facing and using the telephone
- IT literacy
- Excellent organisational skills
- The ability to work well under pressure
- The ability to multi-task
A key element of the role is to make telephone bookings for patients attending our services. To be successful in this role, you must have good communication skills both written and verbal, together with good IT and administration skills. A flexible, organised and enthusiastic attitude is essential.
Alliance Medical are Europe’s leading independent provider of imaging services. We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independent organisations with their ongoing imaging requirements. Our approach has delivered consistent company growth for more than 30 years.
We operate a robust pre-employment screening process for all roles which includes proof of professional registration and qualifications, DBS checking and occupational health assessments.
We live by our company values to ensure the highest level of patient care:
- Collaboration: We work together and in partnership for all our patients. We respect expertise and combine it to achieve more.
- Excellence: We never compromise. We strive to deliver the very best in everything we do to ensure the highest quality of care. We treat our patients and each other with compassion, dignity and respect.
- Learning: Knowledge and understanding come from learning. At Alliance Medical, we are committed to ensuring that each and every one of us keeps on learning and that we continuously look for improved ways of working.
- Efficiency: Efficiency in healthcare means more patients get better care. We constantly seek new ways to use the scarce resource of healthcare more intelligently so that more people can live longer, fuller lives.
- Openness: We act with transparency and honesty in everything we do, where staff are encouraged to speak up to ensure a safe and secure environment for our patients.
Administrator / Healthcare Assistant in South Shields employer: Alliance Medical
Contact Detail:
Alliance Medical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator / Healthcare Assistant in South Shields
✨Tip Number 1
Get your research game on! Before you step into that interview, make sure you know the ins and outs of Alliance Medical. Understanding their values and services will help you connect your skills to what they need.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on showcasing your customer service skills and how you handle pressure – these are key for the role!
✨Tip Number 3
Dress to impress! First impressions count, so make sure you look smart and professional. It shows you’re serious about the role and respect the patients you'll be working with.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Administrator / Healthcare Assistant in South Shields
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with Microsoft Office and any relevant healthcare skills in your application. We want to see how you can bring your organisational and IT skills to the table!
Be Personable: Since this role involves meeting and greeting patients, let your personality shine through! Use a friendly tone in your written application to show us that you have excellent customer service skills.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Administrator / Healthcare Assistant role. We love seeing applicants who take the time to connect their experience with our needs.
Apply Early!: Remember, we’re interviewing throughout the advert period, so don’t wait until the last minute! Get your application in early through our website to increase your chances of landing an interview.
How to prepare for a job interview at Alliance Medical
✨Know Your Stuff
Before the interview, brush up on your knowledge of the healthcare environment. Familiarise yourself with common administrative tasks and patient interactions. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your IT Skills
Since the job requires good IT literacy, be prepared to discuss your experience with Microsoft Office and any other relevant software. You might even want to mention specific examples of how you've used these tools to improve efficiency or organisation in previous roles.
✨Practice Your Communication
As you'll be patient-facing and handling phone bookings, practice your verbal and written communication skills. Consider doing mock interviews with a friend or family member to refine your responses and ensure you come across as friendly and professional.
✨Emphasise Your Organisational Skills
Highlight your ability to multitask and stay organised under pressure. Think of specific instances where you've successfully managed multiple responsibilities at once, and be ready to share those stories during the interview.
