Alliance Medical are recruiting for a Medical Administrator to join our busy and friendly teams at our centres in Hillsborough & Holywood Road, Belfast.
This is a full-time, permanent contract (37.5 hours per week) with working hours between Monday and Friday, 7:15am-8:15pm.
*Will be required to work across both Hillsborough & Holywood Road sites
Contract: Full-time, Permanent contract
Working hours: 37.5 hours per week
Candidate is required to be flexible between Mon-Friday, 7.15am-8.15pm.
This will suit an individual who is enthusiastic and thrives in a fast-paced environment where accuracy is key. The successful candidates will be involved in confirming & scheduling radiology appointments, updating systems, making & receiving phone calls, being the first point of contact to the patients when they arrive to the centre & providing excellent customer service at all times.
Key Responsibilities:
- Schedule and confirm radiology appointments with sensitivity and precision
- Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
- Handle incoming and outgoing phone calls and manage appointment-related queries
- Accurately update patient records and internal booking systems
- Work closely with radiology and clinical staff to ensure smooth day-to-day operations
- Provide consistent, compassionate support to patients and their families throughout their visit
- Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit.
- Provide reassurance to patients by way of clear explanation as to the nature of an examination.
Key Requirements:
- Flexibility & Adaptability
- Caring nature
- Team Worker
- Customer Service experience
Why Chose Alliance Medical?
- Family Friendly Working Arrangements
- 25 Annual Leave Days (plus 2 Company days)
- Fully Paid Health Insurance
- Paid Maternity Leave
- Wedding Day Leave
- Maternity Leave Coaching
- Fertility Leave
- Pregnancy Loss Leave
- Excellent Pension Scheme
- Educational Assistance
- Professional Development & Ongoing training
- Bike to Work Scheme
- Complimentary scan each year
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Administrator in North East employer: Alliance Medical
Alliance Medical offers a supportive and dynamic work environment at our Guildford PET-CT Centre, where you will play a vital role in enhancing patient experiences. We prioritise employee growth through comprehensive training and development opportunities, fostering a culture of teamwork and respect. Join us to be part of a dedicated team that values your contributions and provides a rewarding career in healthcare.
