We are seeking a professional and organised Receptionist / Administrator to support the day-to-day operation of our PET-CT services. The successful candidate will be primarily based at Maidstone PET-CT Centre whilst providing planned and unplanned cover at Ashford PET-CT Centre as required.
The role involves managing patient bookings, providing administrative support, and delivering a welcoming and efficient reception service across both sites. The successful candidate will play a key role in ensuring a positive patient experience and maintaining smooth operational processes.
To be successful in this role you must be able to demonstrate
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excellent communication skills, as you will be both patient facing and using the telephone.
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a compassionate and enthusiastic demeanor.
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A flexible, organised and enthusiastic attitude is essential. Experience in an administration role is advantageous but not essential, as full training will be provided
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experience using Microsoft office
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skills of organising filing systems and computer files
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IT literacy
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the ability to work well under pressure
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the ability to multi task
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The main responsibilities of this role include:
- Reception duties
- Supporting all incoming queries into the centre
- Chaperoning
- Bookings of appointments
- Processing of patients via our E-Systems
Alliance Medical are Europe’s leading independent provider of imaging services.
We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independentorganisationswith their ongoing imaging requirements. We have delivered consistent company growth for over 30 years.
We operate a robust pre-employment screening process for all roles, including proof of professional registration, qualifications, DBS checks and occupational health assessments.
Our company values, below, enable us to deliver the highest level of patient care:
Collaboration:We work together and in partnership for all our patients. We respect expertise and combine it to achieve more.
Excellence:We never compromise. We strive to deliver the very best in everything we do to ensure the highest quality of care. We treat our patients and each other with compassion, dignity and respect.
Learning:Knowledge and understanding comes from learning. At Alliance Medical we are committed to ensuring that every one of us keeps on learning and that we continuously look for improved ways of working.
Efficiency:Efficiency in healthcare means more patients get better care. We constantly seek new ways to use the scarce resource of healthcare more intelligently so that more people can live longer, fuller lives.
Openness: We act with transparency and honesty in everything we do, where staff are encouraged to speak up to ensure a safe and secure environment for our patients.
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Receptionist / Administrator in Maidstone employer: Alliance Medical
Alliance Medical offers a supportive and dynamic work environment at our Guildford PET-CT Centre, where you will play a vital role in enhancing patient experiences. We prioritise employee growth through comprehensive training and development opportunities, fostering a culture of teamwork and respect. Join us to be part of a dedicated team that values your contributions and provides a rewarding career in healthcare.