Medical Administrator

Medical Administrator in Belfast

Belfast Full-Time No home office possible

Alliance Medical are recruiting for a Medical Administrator to join our busy and friendly teams in the Belfast & Antrim areas (Travel between Belfast & Antrim site required).

This is a full-time, permanent contract (37.5 hours per week) with working hours between Monday and Friday, 7 : 30am-8 : 00pm.

Contract : Full-time, permanent contract

Working hours : 37.5 hours per week

This will suit an individual who is enthusiastic and thrives in a fast-paced environment where accuracy is key. The successful candidates will be involved in confirming & scheduling radiology appointments, updating systems, making & receiving phone calls, being the first point of contact to the patients when they arrive to the centre & providing excellent customer service at all times.

Key Responsibilities

Schedule and confirm radiology appointments with sensitivity and precision
Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
Handle incoming and outgoing phone calls and manage appointment-related queries
Accuratelyupdate patient records and internal booking systems
Work closely with radiology and clinical staff to ensure smooth day-to-day operations
Provide consistent, compassionate support to patients and their families throughout their visit
Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit.
Provide reassurance to patients by way of clear explanation as to the nature of an examination.