At a Glance
- Tasks: Manage patient bookings and provide excellent customer service in a healthcare setting.
- Company: Join Alliance Medical, Europe's leading provider of imaging services.
- Benefits: Gain valuable experience in a supportive environment with opportunities for growth.
- Other info: Be part of a collaborative team that values excellence and continuous learning.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: Strong communication, IT skills, and a passion for helping others.
The predicted salary is between 28800 - 43200 £ per year.
We have an exciting opportunity for skilled and motivated Administrator to join our team. You should ideally have experience in a Healthcare environment as you will be required to meet and greet patients.
Responsibilities
- A key element of the role is to make telephone bookings for patients attending our services.
- Good communication skills both written and verbal.
- Good IT and administration skills.
- A flexible, organized and enthusiastic attitude is essential.
Experience
- Using Microsoft Office.
- Organising filing systems and computer files.
- Good customer service skills.
- Excellent communication skills, as you will be both patient facing and using the telephone.
- IT literacy.
- Excellent organisational skills.
- The ability to work well under pressure.
- The ability to multi-task.
About the employer
Alliance Medical are Europe’s leading independent provider of imaging services. We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independent organisations with their ongoing imaging requirements. Our approach has delivered consistent company growth for more than 30 years.
Pre-employment and Values
We operate a robust pre-employment screening process for all roles which includes proof of professional registration and qualifications, DBS checking and occupational health assessments.
We live by our company values to ensure the highest level of patient care:
- Collaboration: We work together and in partnership for all our patients. We respect expertise and combine it to achieve more.
- Excellence: We never compromise. We strive to deliver the very best in everything we do to ensure the highest quality of care. We treat our patients and each other with compassion, dignity and respect.
- Learning: Knowledge and understanding comes from learning. At Alliance Medical we are committed to ensuring that each and every one of us keeps on learning and that we continuously look for improved ways of working.
- Efficiency: Efficiency in healthcare means more patients get better care. We constantly seek new ways to use the scarce resource of healthcare more intelligently so that more people can live longer, fuller lives.
- Openness: We act with transparency and honesty in everything we do, where staff are encouraged to speak up to ensure a safe and secure environment for our patients.
Administrator employer: Alliance Medical
Alliance Medical is an excellent employer, offering a supportive work culture that prioritises employee development and training, particularly through partnerships with esteemed institutions like the Christie School of Oncology. As a Mobile PET-CT Radiographer in Liverpool, you will benefit from a dynamic work environment, competitive remuneration, and opportunities for professional growth in a field that is both meaningful and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator
✨Tip Number 1
Get your networking game on! Reach out to people in the healthcare sector, especially those who work at Alliance Medical. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Practice your communication skills! Since you'll be meeting and greeting patients, it’s crucial to come across as warm and approachable. Try role-playing with a friend to boost your confidence before the interview.
✨Tip Number 3
Show off your IT skills! Brush up on Microsoft Office and any other relevant software. You might even want to prepare a quick demo of how you organise files or manage bookings to impress during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles there, so keep checking back for new opportunities!
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in a healthcare environment and showcases your communication skills. We want to see how you can meet and greet patients with ease!
Show Off Your IT Skills:Since you'll be using Microsoft Office and managing files, mention any relevant IT skills you have. We love seeing candidates who are tech-savvy and organised!
Demonstrate Your Customer Service Skills:In your application, share examples of how you've provided excellent customer service in the past. We value those who can handle patient interactions with compassion and respect.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you on board with our amazing team.
How to prepare for a job interview at Alliance Medical
✨Know Your Stuff
Before the interview, make sure you understand the role of an Administrator in a healthcare setting. Brush up on your knowledge about patient care and the specific services offered by Alliance Medical. This will show that you're genuinely interested and prepared.
✨Show Off Your Communication Skills
Since this role involves a lot of patient interaction, practice your verbal and written communication skills. Be ready to demonstrate how you would handle phone bookings and greet patients. Maybe even role-play with a friend to get comfortable!
✨Get Organised
Bring along examples of your organisational skills. Whether it’s a filing system you’ve created or a project you managed, having tangible evidence can really impress. Also, be prepared to discuss how you manage multiple tasks under pressure.
✨Embrace the Values
Familiarise yourself with Alliance Medical's values: Collaboration, Excellence, Learning, Efficiency, and Openness. Think of examples from your past experiences that align with these values, and be ready to share them during the interview to show you’re a great fit for their team.
