At a Glance
- Tasks: Schedule and confirm radiology appointments while providing excellent customer service.
- Company: Join a friendly team at Alliance Medical, dedicated to patient care.
- Benefits: Enjoy competitive salary, health insurance, and generous annual leave.
- Other info: Flexible working hours with opportunities for professional development.
- Why this job: Make a real difference in patients' lives in a fast-paced environment.
- Qualifications: Strong communication skills and previous experience in medical administration preferred.
The predicted salary is between 30000 - 40000 £ per year.
Alliance Medical are recruiting for a Medical Administrator to join our busy and friendly team at our centre in Holywood Road, Belfast. This is a full-time, permanent contract (37.5 hours per week) with working hours between Monday and Friday, 7:15am - 8:15pm. The candidate is required to be flexible between Mon-Friday, 7.15am - 8.15pm & in busier times Sat and Sun 7.15am - 8.15pm. Typical shift patterns are: 7.15 - 8.15 x 3 a week.
This will suit an individual who is enthusiastic and thrives in a fast-paced environment where accuracy is key. The successful candidates will be involved in confirming & scheduling radiology appointments, updating systems, making & receiving phone calls, being the first point of contact to the patients when they arrive at the centre & providing excellent customer service at all times.
Key Responsibilities:- Schedule and confirm radiology appointments with sensitivity and precision
- Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
- Handle incoming and outgoing phone calls and manage appointment-related queries
- Accurately update patient records and internal booking systems
- Work closely with radiology and clinical staff to ensure smooth day-to-day operations
- Provide consistent, compassionate support to patients and their families throughout their visit
- Assist Radiographers and act as a chaperone if required for the patients and clinicians' benefit
- Provide reassurance to patients by way of clear explanation as to the nature of an examination
- Strong communication and interpersonal skills
- Previous experience in medical administration or a healthcare setting
- A calm, caring nature
- High attention to detail and accuracy under pressure
- Flexible and adaptable team player
- A background in customer service is a plus
- Employee Assistance Programme
- Wellbeing and mental health initiatives
- Competitive Salary
- Family Friendly Working Arrangements
- 25 Annual Leave Days (plus 2 Company days)
- Health Insurance
- Paid Maternity Leave
- Wedding Day Leave
- Maternity Leave Coaching
- Paid Sick Leave
- Fertility Leave
- Pregnancy Loss Leave
- Excellent Pension Scheme
- Educational Assistance
- Professional Development & Ongoing training
- Medical Aid / Health Care
- EAP
Medical Secretary - Administration in Belfast employer: Alliance Medical Diagnostic Imaging (Northern Ireland) Limited
Alliance Medical is an exceptional employer that prioritises the well-being and professional growth of its employees. Located in the vibrant Holywood Road area of Belfast, we offer a supportive work culture with flexible family-friendly arrangements, competitive salaries, and comprehensive benefits including health insurance and generous leave policies. Join our dedicated team where your contributions are valued, and you can thrive in a fast-paced environment while making a meaningful impact on patient care.
Contact Details:
Alliance Medical Diagnostic Imaging (Northern Ireland) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Medical Secretary - Administration in Belfast
✨Tip Number 1
Get to know the company! Research Alliance Medical and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Medical Secretary, you'll be the first point of contact for patients. Role-play with a friend or family member to get comfortable with handling phone calls and welcoming patients warmly.
✨Tip Number 3
Be ready to showcase your attention to detail! During interviews, prepare examples of how you've managed tasks accurately under pressure. This will demonstrate that you can thrive in a fast-paced environment like the one at Alliance Medical.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen on joining our friendly team at Alliance Medical.
We think you need these skills to ace Medical Secretary - Administration in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Medical Secretary role. Highlight your previous experience in medical administration and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you're the perfect fit for our busy and friendly team. Don’t forget to mention your strong communication skills and attention to detail!
Showcase Your Customer Service Skills:Since you'll be the first point of contact for patients, it's crucial to highlight your customer service experience. Share examples of how you've provided excellent service in the past, especially in fast-paced environments like healthcare.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s super easy, and you’ll get all the info you need about the role and our company. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Alliance Medical Diagnostic Imaging (Northern Ireland) Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Medical Secretary. Familiarise yourself with scheduling appointments, handling patient queries, and updating records. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As a Medical Administrator, strong communication is key. Prepare examples of how you've effectively communicated in previous roles, especially in a healthcare setting. Practice articulating your thoughts clearly and confidently, as this will be crucial during your interview.
✨Demonstrate Your Attention to Detail
Accuracy is vital in this role, so be ready to discuss how you ensure precision in your work. Bring up specific instances where your attention to detail made a difference, whether it was in managing patient records or scheduling appointments.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle real-life situations, like dealing with a distressed patient or managing a busy schedule. Think through potential scenarios and how you would respond, showcasing your calm and caring nature.
