At a Glance
- Tasks: Schedule and confirm radiology appointments while providing excellent customer service.
- Company: Join a friendly team at Alliance Medical, a leader in healthcare administration.
- Benefits: Enjoy competitive salary, health insurance, and 25 days annual leave.
- Other info: Flexible working hours with opportunities for professional development and training.
- Why this job: Make a real difference in patients' lives while thriving in a fast-paced environment.
- Qualifications: Strong communication skills and previous experience in medical administration preferred.
The predicted salary is between 30000 - 40000 £ per year.
Alliance Medical are recruiting for a Medical Administrator to join our busy and friendly team at our centre in Holywood Road, Belfast. This is a full-time, permanent contract (37.5 hours per week) with working hours between Monday and Friday, 7:15am - 8:15pm. The candidate is required to be flexible between Mon-Friday, 7.15am - 8.15pm & in busier times Sat and Sun 7.15am - 8.15pm. Typical shift patterns are: 7.15 - 8.15 x 3 a week.
This will suit an individual who is enthusiastic and thrives in a fast-paced environment where accuracy is key. The successful candidates will be involved in confirming & scheduling radiology appointments, updating systems, making & receiving phone calls, being the first point of contact to the patients when they arrive at the centre & providing excellent customer service at all times.
Key Responsibilities:- Schedule and confirm radiology appointments with sensitivity and precision
- Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
- Handle incoming and outgoing phone calls and manage appointment-related queries
- Accurately update patient records and internal booking systems
- Work closely with radiology and clinical staff to ensure smooth day-to-day operations
- Provide consistent, compassionate support to patients and their families throughout their visit
- Assist Radiographers and act as a chaperone if required for the patients and clinicians' benefit
- Provide reassurance to patients by way of clear explanation as to the nature of an examination
- Strong communication and interpersonal skills
- Previous experience in medical administration or a healthcare setting
- A calm, caring nature
- High attention to detail and accuracy under pressure
- Flexible and adaptable team player
- A background in customer service is a plus
- Employee Assistance Programme
- Wellbeing and mental health initiatives
- Competitive Salary
- Family Friendly Working Arrangements
- 25 Annual Leave Days (plus 2 Company days)
- Health Insurance
- Paid Maternity Leave
- Wedding Day Leave
- Maternity Leave Coaching
- Paid Sick Leave
- Fertility Leave
- Pregnancy Loss Leave
- Excellent Pension Scheme
- Educational Assistance
- Professional Development & Ongoing training
- Medical Aid / Health Care
- EAP
Medical & Healthcare Administrator in Belfast employer: Alliance Medical Diagnostic Imaging (Northern Ireland) Limited
Alliance Medical is an exceptional employer, offering a supportive and dynamic work environment in Belfast for those passionate about healthcare administration. With a strong focus on employee wellbeing, competitive salaries, and generous leave policies, we prioritise your professional growth through ongoing training and development opportunities. Join our friendly team where your contributions make a meaningful impact on patient care and experience the unique advantage of working in a fast-paced, compassionate setting.
Contact Details:
Alliance Medical Diagnostic Imaging (Northern Ireland) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Medical & Healthcare Administrator in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the medical and healthcare field, especially those who work at Alliance Medical. A friendly chat can sometimes lead to job opportunities that aren't even advertised!
✨Tip Number 2
Prepare for the interview by practising common questions related to medical administration. Think about how you can showcase your attention to detail and customer service skills, as these are key for the role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable when you go for your interview. It shows you’re serious about the position and ready to represent the team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s a great way to reiterate why you’d be a perfect fit!
We think you need these skills to ace Medical & Healthcare Administrator in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Medical Administrator role. Highlight any relevant experience in medical administration or customer service, and don’t forget to showcase your strong communication skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Alliance Medical. Mention your enthusiasm for working in a fast-paced environment and how you can contribute to providing excellent patient care.
Showcase Your Attention to Detail:Since accuracy is key in this role, make sure to demonstrate your attention to detail in your application. Whether it’s through your CV formatting or the way you present your experiences, we want to see that you take pride in your work!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other amazing opportunities we have!
How to prepare for a job interview at Alliance Medical Diagnostic Imaging (Northern Ireland) Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Medical Administrator. Familiarise yourself with scheduling appointments, handling patient queries, and updating records. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As the first point of contact for patients, strong communication is key. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations. Practice clear and compassionate responses to potential patient queries to show you're ready for the job.
✨Highlight Your Attention to Detail
Accuracy is crucial in medical administration. Be ready to discuss specific instances where your attention to detail made a difference, whether it was in managing schedules or updating patient records. This will reassure the interviewers that you can handle the demands of the role.
✨Demonstrate Flexibility and Team Spirit
The role requires flexibility in working hours and a collaborative approach. Share experiences where you've adapted to changing circumstances or worked closely with a team to achieve a common goal. This will show that you're not just a fit for the role, but also for their team culture.
