At a Glance
- Tasks: Schedule and confirm radiology appointments while providing excellent customer service.
- Company: Join a friendly team at Alliance Medical in Belfast.
- Benefits: Enjoy competitive salary, health insurance, and 25 days annual leave.
- Other info: Flexible working hours with opportunities for professional development.
- Why this job: Make a real difference in patients' lives in a fast-paced environment.
- Qualifications: Strong communication skills and previous experience in medical administration preferred.
The predicted salary is between 30000 - 40000 £ per year.
Alliance Medical are recruiting for a Medical Administrator to join our busy and friendly team at our centre in Holywood Road, Belfast. This is a full-time, permanent contract (37.5 hours per week) with working hours between Monday and Friday, 7:15am - 8:15pm. The candidate is required to be flexible between Mon-Friday, 7.15am - 8.15pm & in busier times Sat and Sun 7.15am - 8.15pm.
This will suit an individual who is enthusiastic and thrives in a fast-paced environment where accuracy is key. The successful candidates will be involved in confirming & scheduling radiology appointments, updating systems, making & receiving phone calls, being the first point of contact to the patients when they arrive at the centre & providing excellent customer service at all times.
Key Responsibilities:- Schedule and confirm radiology appointments with sensitivity and precision
- Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
- Handle incoming and outgoing phone calls and manage appointment-related queries
- Accurately update patient records and internal booking systems
- Work closely with radiology and clinical staff to ensure smooth day-to-day operations
- Provide consistent, compassionate support to patients and their families throughout their visit
- Assist Radiographers and act as a chaperone if required for the patients and clinicians' benefit
- Provide reassurance to patients by way of clear explanation as to the nature of an examination
- Strong communication and interpersonal skills
- Previous experience in medical administration or a healthcare setting
- A calm, caring nature
- High attention to detail and accuracy under pressure
- Flexible and adaptable team player
- A background in customer service is a plus
- Employee Assistance Programme
- Wellbeing and mental health initiatives
- Competitive Salary
- Family Friendly Working Arrangements
- 25 Annual Leave Days (plus 2 Company days)
- Health Insurance
- Paid Maternity Leave
- Wedding Day Leave
- Maternity Leave Coaching
- Paid Sick Leave
- Fertility Leave
- Pregnancy Loss Leave
- Excellent Pension Scheme
- Educational Assistance
- Professional Development & Ongoing training
Medical Administrator JBLE1_NI in Belfast employer: Alliance Medical Diagnostic Imaging (Northern Ireland) Limited
Alliance Medical is an exceptional employer, offering a supportive and dynamic work environment at our Holywood Road centre in Belfast. With a strong focus on employee wellbeing, we provide comprehensive benefits including health insurance, generous annual leave, and professional development opportunities, ensuring that our team members thrive both personally and professionally. Join us to be part of a compassionate team dedicated to delivering outstanding patient care while enjoying a flexible work-life balance.
Contact Details:
Alliance Medical Diagnostic Imaging (Northern Ireland) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Medical Administrator JBLE1_NI in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know about openings at Alliance Medical. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by practising common questions related to medical administration. Think about how you’d handle patient queries or scheduling conflicts. We want you to shine and show off your calm, caring nature!
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with someone from Alliance Medical, let them know why you’re excited about the role. Your passion for providing excellent customer service can really set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Alliance Medical. Let’s get you on board!
We think you need these skills to ace Medical Administrator JBLE1_NI in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Medical Administrator role. Highlight any relevant experience in medical administration or customer service, and don’t forget to showcase your strong communication skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Alliance Medical. Mention your enthusiasm for working in a fast-paced environment and how you can contribute to providing excellent patient care.
Showcase Your Attention to Detail:Since accuracy is key in this role, make sure to demonstrate your attention to detail in your application. Double-check for any typos or errors, and consider including examples of how you've maintained accuracy in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Alliance Medical Diagnostic Imaging (Northern Ireland) Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Medical Administrator. Familiarise yourself with scheduling appointments, handling patient queries, and the importance of accuracy in medical records. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As a Medical Administrator, strong communication is key. Prepare examples of how you've effectively communicated with patients or colleagues in previous roles. Practice articulating your thoughts clearly and confidently, as this will be crucial when you're the first point of contact for patients.
✨Demonstrate Your Customer Service Experience
Highlight any previous experience in customer service, especially in a healthcare setting. Be ready to discuss how you handled difficult situations or provided compassionate support to patients. This will show that you can maintain a calm and caring nature under pressure.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to work under pressure. Think about how you would handle a busy day with multiple phone calls and patient inquiries. Practising these scenarios will help you feel more confident during the interview.
