At a Glance
- Tasks: Schedule and confirm radiology appointments while providing excellent customer service.
- Company: Join a friendly team at Alliance Medical in Belfast.
- Benefits: Enjoy competitive salary, health insurance, and 25 annual leave days.
- Other info: Flexible working hours with opportunities for professional development.
- Why this job: Make a real difference in patients' lives in a fast-paced environment.
- Qualifications: Strong communication skills and previous experience in medical administration preferred.
The predicted salary is between 30000 - 40000 £ per year.
Alliance Medical are recruiting for a Medical Administrator to join our busy and friendly team at our centre in Holywood Road, Belfast. This is a full-time, permanent contract (37.5 hours per week) with working hours between Monday and Friday, 7:15am - 8:15pm. The candidate is required to be flexible between Mon-Friday, 7.15am - 8.15pm & in busier times Sat and Sun 7.15am - 8.15pm.
This will suit an individual who is enthusiastic and thrives in a fast-paced environment where accuracy is key. The successful candidates will be involved in confirming & scheduling radiology appointments, updating systems, making & receiving phone calls, being the first point of contact to the patients when they arrive at the centre & providing excellent customer service at all times.
Key Responsibilities:- Schedule and confirm radiology appointments with sensitivity and precision
- Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
- Handle incoming and outgoing phone calls and manage appointment-related queries
- Accurately update patient records and internal booking systems
- Work closely with radiology and clinical staff to ensure smooth day-to-day operations
- Provide consistent, compassionate support to patients and their families throughout their visit
- Assist Radiographers and act as a chaperone if required for the patients and clinicians' benefit
- Provide reassurance to patients by way of clear explanation as to the nature of an examination
- Strong communication and interpersonal skills
- Previous experience in medical administration or a healthcare setting
- A calm, caring nature
- High attention to detail and accuracy under pressure
- Flexible and adaptable team player
- A background in customer service is a plus
- Employee Assistance Programme
- Wellbeing and mental health initiatives
- Competitive Salary
- Family Friendly Working Arrangements
- 25 Annual Leave Days (plus 2 Company days)
- Health Insurance
- Paid Maternity Leave
- Wedding Day Leave
- Maternity Leave Coaching
- Paid Sick Leave
- Fertility Leave
- Pregnancy Loss Leave
- Excellent Pension Scheme
- Educational Assistance
- Professional Development & Ongoing training
- Medical Aid / Health Care
- EAP
Medical Administrator Full Time Permanent in Belfast employer: Alliance Medical Diagnostic Imaging (Northern Ireland) Limited
Alliance Medical is an exceptional employer, offering a supportive and dynamic work environment in the heart of Belfast. With a strong focus on employee wellbeing, we provide comprehensive benefits including health insurance, generous annual leave, and professional development opportunities, ensuring our team members thrive both personally and professionally. Join us to be part of a compassionate team dedicated to delivering outstanding patient care while enjoying a family-friendly workplace culture.
Contact Details:
Alliance Medical Diagnostic Imaging (Northern Ireland) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Medical Administrator Full Time Permanent in Belfast
✨Tip Number 1
Get to know the company! Research Alliance Medical and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Medical Administrator, you'll be the first point of contact for patients. Role-play with a friend or family member to get comfortable with handling phone calls and welcoming patients warmly.
✨Tip Number 3
Be ready to showcase your attention to detail! During interviews, share examples of how you've managed tasks accurately under pressure. This will highlight your ability to thrive in a fast-paced environment like the one at Alliance Medical.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen on joining our friendly team at Holywood Road, Belfast.
We think you need these skills to ace Medical Administrator Full Time Permanent in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Medical Administrator role. Highlight any relevant experience in medical administration or customer service, and don’t forget to showcase your strong communication skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’d be a great fit for our team. Mention specific examples of how you've thrived in fast-paced environments.
Showcase Your Attention to Detail:Since accuracy is key in this role, make sure your application is free from typos and errors. Double-check everything before you hit send – we love candidates who pay attention to the little things!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our friendly team!
How to prepare for a job interview at Alliance Medical Diagnostic Imaging (Northern Ireland) Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Medical Administrator. Familiarise yourself with scheduling appointments, handling patient queries, and updating records. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As a Medical Administrator, strong communication is key. Prepare examples of how you've effectively communicated in previous roles, especially in a healthcare setting. Practice articulating your thoughts clearly and confidently, as this will be crucial during your interview.
✨Demonstrate Your Attention to Detail
Accuracy is vital in this role, so be ready to discuss how you ensure precision in your work. Bring up specific instances where your attention to detail made a difference, whether it was in managing patient records or scheduling appointments.
✨Emphasise Your Customer Service Experience
Since you'll be the first point of contact for patients, highlight any customer service experience you have. Share stories that showcase your ability to provide compassionate support and create a welcoming environment, which is essential for this position.
