At a Glance
- Tasks: Schedule and confirm radiology appointments while providing excellent customer service.
- Company: Join a friendly team at Alliance Medical in Belfast.
- Benefits: Enjoy competitive salary, health insurance, and 25 annual leave days.
- Other info: Flexible working hours with opportunities for professional development.
- Why this job: Make a real difference in patients' lives in a fast-paced environment.
- Qualifications: Strong communication skills and previous experience in medical administration preferred.
The predicted salary is between 30000 - 40000 £ per year.
Alliance Medical are recruiting for a Medical Administrator to join our busy and friendly team at our centre in Holywood Road, Belfast. This is a full-time, permanent contract (37.5 hours per week) with working hours between Monday and Friday, 7:15am - 8:15pm. The candidate is required to be flexible between Mon-Friday, 7.15am - 8.15pm & in busier times Sat and Sun 7.15am - 8.15pm. Typical shift patterns are: 7.15 - 8.15 x 3 a week.
This will suit an individual who is enthusiastic and thrives in a fast-paced environment where accuracy is key. The successful candidates will be involved in confirming & scheduling radiology appointments, updating systems, making & receiving phone calls, being the first point of contact to the patients when they arrive at the centre & providing excellent customer service at all times.
Key Responsibilities:- Schedule and confirm radiology appointments with sensitivity and precision
- Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
- Handle incoming and outgoing phone calls and manage appointment-related queries
- Accurately update patient records and internal booking systems
- Work closely with radiology and clinical staff to ensure smooth day-to-day operations
- Provide consistent, compassionate support to patients and their families throughout their visit
- Assist Radiographers and act as a chaperone if required for the patients and clinicians' benefit
- Provide reassurance to patients by way of clear explanation as to the nature of an examination
- Strong communication and interpersonal skills
- Previous experience in medical administration or a healthcare setting
- A calm, caring nature
- High attention to detail and accuracy under pressure
- Flexible and adaptable team player
- A background in customer service is a plus
- Employee Assistance Programme
- Wellbeing and mental health initiatives
- Competitive Salary
- Family Friendly Working Arrangements
- 25 Annual Leave Days (plus 2 Company days)
- Health Insurance
- Paid Maternity Leave
- Wedding Day Leave
- Maternity Leave Coaching
- Paid Sick Leave
- Fertility Leave
- Pregnancy Loss Leave
- Excellent Pension Scheme
- Educational Assistance
- Professional Development & Ongoing training
- Medical Aid / Health Care
- EAP
Medical Administrator (Full-time) in Belfast employer: Alliance Medical Diagnostic Imaging (Northern Ireland) Limited
Alliance Medical is an exceptional employer, offering a supportive and dynamic work environment in Belfast for those looking to make a meaningful impact in healthcare. With a strong focus on employee wellbeing, competitive salaries, and generous leave policies, we prioritise the growth and development of our staff through ongoing training and professional development opportunities. Join our friendly team and enjoy the unique advantage of working in a fast-paced medical setting where your contributions directly enhance patient care.
Contact Details:
Alliance Medical Diagnostic Imaging (Northern Ireland) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Medical Administrator (Full-time) in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the medical field, especially those who work at Alliance Medical. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by practising common questions related to medical administration. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your personality! When you get the chance to meet the team, let your enthusiasm shine through. They’re looking for someone who fits into their friendly environment, so be yourself!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re genuinely interested in the role. Plus, it keeps you on their radar!
We think you need these skills to ace Medical Administrator (Full-time) in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in medical administration. We want to see how your skills match the job description, so don’t be shy about showcasing your previous roles and responsibilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Alliance Medical. Share your enthusiasm for the role and how your background aligns with our values.
Show Off Your Communication Skills:Since this role involves a lot of interaction with patients and staff, make sure your application reflects your strong communication skills. We love candidates who can convey information clearly and compassionately!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do!
How to prepare for a job interview at Alliance Medical Diagnostic Imaging (Northern Ireland) Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Medical Administrator. Familiarise yourself with scheduling appointments, handling patient queries, and updating records. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As a Medical Administrator, strong communication is key. Prepare examples of how you've effectively communicated in previous roles, especially in a healthcare setting. Practice articulating your thoughts clearly and confidently, as this will be crucial when interacting with patients and staff.
✨Demonstrate Your Attention to Detail
Accuracy is vital in this role, so be ready to discuss how you ensure precision in your work. Bring up specific instances where your attention to detail made a difference, whether it was in managing records or scheduling appointments. This will show that you can thrive under pressure.
✨Emphasise Your Customer Service Experience
Since you'll be the first point of contact for patients, highlight any customer service experience you have. Share stories that illustrate your ability to provide compassionate support and reassurance to patients, as well as how you handle challenging situations with grace.
