Medical Administrator Tlnt1_Ni

Alliance Medicalare recruiting for a Medical Administrator to join our busy and friendly teams at our centres in Hillsborough& Holywood Road, Belfast. This is a full-time, permanent contract(37.5 hours per week) with working hours between Monday and Friday, 7:15am8:15pm. *Will be required to work across both Hillsborough& Holywood Road sites Contract:Full-time, Permanent contract Working hours:37.5 hours per week Candidate is required to be flexible between Mon-Friday, 7.15am-8.15pm. This will suit an individual who is enthusiastic and thrives in a fast-paced environment where accuracy is key.

Key Responsibilities:

• Schedule and confirm radiology appointments with sensitivity and precision.
• Serve as the first point of contact for patients and families, ensuring a warm and professional welcome.
• Handle incoming and outgoing phone calls and manage appointment-related queries.
• Accurately update patient records and internal booking systems.
• Work closely with radiology and clinical staff to ensure smooth day-to-day operations.
• Provide consistent, compassionate support to patients and their families throughout their visit.
• Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit.
• Provide reassurance to patients by way of clear explanation as to the nature of an examination.

Key Requirements:

• Excellent Communication
• Administration experience
• Flexibility & Adaptability
• Caring nature
• Team Worker
• Customer Service experience

Why Chose Alliance Medical?

• Competitive Salary
• Family Friendly Working Arrangements
• 25 Annual Leave Days (plus 2 Company days)
• Fully Paid Health Insurance
• Paid Maternity Leave
• Wedding Day Leave
• Maternity Leave Coaching Paid Sick Leave
• Fertility Leave
• Pregnancy Loss Leave
• Excellent Pension Scheme
• Educational Assistance
• Professional Development & Ongoing training
• Bike to Work Scheme
• Complimentary scan each year