At a Glance
- Tasks: Schedule and confirm radiology appointments while providing excellent customer service.
- Company: Join a friendly team at Alliance Medical in Belfast.
- Benefits: Enjoy competitive salary, health insurance, and 25 annual leave days.
- Other info: Flexible working hours with great career development opportunities.
- Why this job: Make a difference in patients' lives while thriving in a fast-paced environment.
- Qualifications: Strong communication skills and previous experience in medical administration preferred.
The predicted salary is between 30000 - 40000 £ per year.
Alliance Medical are recruiting for a Medical Administrator to join our busy and friendly team at our centre in Holywood Road, Belfast. This is a full-time, permanent contract (37.5 hours per week) with working hours between Monday and Friday, 7:15am - 8:15pm. The candidate is required to be flexible between Mon-Friday, 7.15am - 8.15pm & in busier times Sat and Sun 7.15am - 8.15pm. Typical shift patterns are: 7.15 - 8.15 x 3 a week.
This will suit an individual who is enthusiastic and thrives in a fast-paced environment where accuracy is key. The successful candidates will be involved in confirming & scheduling radiology appointments, updating systems, making & receiving phone calls, being the first point of contact to the patients when they arrive at the centre & providing excellent customer service at all times.
Key Responsibilities:- Schedule and confirm radiology appointments with sensitivity and precision
- Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
- Handle incoming and outgoing phone calls and manage appointment-related queries
- Accurately update patient records and internal booking systems
- Work closely with radiology and clinical staff to ensure smooth day-to-day operations
- Provide consistent, compassionate support to patients and their families throughout their visit
- Assist Radiographers and act as a chaperone if required for the patients and clinicians' benefit
- Provide reassurance to patients by way of clear explanation as to the nature of an examination
- Strong communication and interpersonal skills
- Previous experience in medical administration or a healthcare setting
- A calm, caring nature
- High attention to detail and accuracy under pressure
- Flexible and adaptable team player
- A background in customer service is a plus
- Employee Assistance Programme
- Wellbeing and mental health initiatives
- Competitive Salary
- Family Friendly Working Arrangements
- 25 Annual Leave Days (plus 2 Company days)
- Health Insurance
- Paid Maternity Leave
- Wedding Day Leave
- Maternity Leave Coaching
- Paid Sick Leave
- Fertility Leave
- Pregnancy Loss Leave
- Excellent Pension Scheme
- Educational Assistance
- Professional Development & Ongoing training
Medical Administrator in Belfast employer: Alliance Medical Diagnostic Imaging NI Ltd
Alliance Medical is an exceptional employer, offering a supportive and dynamic work environment in the heart of Belfast. With a strong focus on employee wellbeing, we provide comprehensive benefits including health insurance, generous leave policies, and opportunities for professional development. Join our friendly team where your contributions are valued, and you can make a meaningful impact on patient care every day.
Contact Details:
Alliance Medical Diagnostic Imaging NI Ltd Recruitment Team
