Administrator Alliance Medical are recruiting for a Medical Administrator to join our busy and friendly teams at our centres in Musgrave Park Hospital, Hillsborough & Holywood Road, Belfast. Contract: Full-time, permanent Working Hours: 37.5 hours per week, Monday to Friday, between 7:15am and 8:15pm. Location: Musgrave Park Hospital, Hillsborough & Holywood Road, Belfast. The successful candidate will be required to work across both sites. This will suit an individual who is enthusiastic and thrives in a fast-paced environment where accuracy is key. The successful candidates will be involved in confirming & scheduling radiology appointments, updating systems, making & receiving phone calls, being the first point of contact to the patients when they arrive to the centre & providing excellent customer service at all times. Key Responsibilities: Schedule and confirm radiology appointments with sensitivity and precision. Serve as the first point of contact for patients and families, ensuring a warm and professional welcome. Handle incoming and outgoing phone calls and manage appointment-related queries. Accurately update patient records and internal booking systems. Work closely with radiology and clinical staff to ensure smooth day-to-day operations. Provide consistent, compassionate support to patients and their families throughout their visit. Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit. Provide reassurance to patients by way of clear explanation as to the nature of an examination. Key Requirements: Excellent Communication Administration experience Flexibility & Adaptability Caring nature Team Worker Customer Service experience Why Choose Alliance Medical? Competitive Salary Family Friendly Working Arrangements 25 Annual Leave Days (plus 2 Company days) Fully Paid Health Insurance Paid Maternity Leave Wedding Day Leave Maternity Leave Coaching Paid Sick Leave Fertility Leave Pregnancy Loss Leave Excellent Pension Scheme Educational Assistance Professional Development & Ongoing training Bike to Work Scheme Complimentary scan each year TPBN1_NI
Administrator in Belfast employer: Alliance Medical Diagnostic Imaging NI Ltd
Alliance Medical is an exceptional employer, offering a supportive and dynamic work environment in the heart of Belfast. With a strong focus on employee well-being, we provide competitive salaries, generous leave policies, and comprehensive health benefits, ensuring our team members feel valued and empowered. Our commitment to professional development and ongoing training allows for meaningful career growth, making us an ideal choice for those seeking a rewarding role in the healthcare sector.
Contact Details:
Alliance Medical Diagnostic Imaging NI Ltd Recruitment Team
