At a Glance
- Tasks: Schedule and confirm radiology appointments while providing excellent customer service.
- Company: Join a friendly team at Alliance Medical in Belfast.
- Benefits: Enjoy competitive salary, health insurance, and 25 annual leave days.
- Other info: Flexible working hours with opportunities for professional development.
- Why this job: Make a real difference in patients' lives in a fast-paced environment.
- Qualifications: Strong communication skills and previous experience in medical administration preferred.
The predicted salary is between 30000 - 40000 £ per year.
Alliance Medical are recruiting for a Medical Administrator to join our busy and friendly team at our centre in Holywood Road, Belfast. This is a full-time, permanent contract (37.5 hours per week) with working hours between Monday and Friday, 7:15am - 8:15pm. The candidate is required to be flexible between Mon-Friday, 7.15am - 8.15pm & in busier times Sat and Sun 7.15am - 8.15pm. Typical shift patterns are: 7.15 - 8.15 x 3 a week.
This will suit an individual who is enthusiastic and thrives in a fast-paced environment where accuracy is key. The successful candidates will be involved in confirming & scheduling radiology appointments, updating systems, making & receiving phone calls, being the first point of contact to the patients when they arrive at the centre & providing excellent customer service at all times.
Key Responsibilities:- Schedule and confirm radiology appointments with sensitivity and precision
- Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
- Handle incoming and outgoing phone calls and manage appointment-related queries
- Accurately update patient records and internal booking systems
- Work closely with radiology and clinical staff to ensure smooth day-to-day operations
- Provide consistent, compassionate support to patients and their families throughout their visit
- Assist Radiographers and act as a chaperone if required for the patients and clinicians' benefit
- Provide reassurance to patients by way of clear explanation as to the nature of an examination
- Strong communication and interpersonal skills
- Previous experience in medical administration or a healthcare setting
- A calm, caring nature
- High attention to detail and accuracy under pressure
- Flexible and adaptable team player
- A background in customer service is a plus
- Employee Assistance Programme
- Wellbeing and mental health initiatives
- Competitive Salary
- Family Friendly Working Arrangements
- 25 Annual Leave Days (plus 2 Company days)
- Health Insurance
- Paid Maternity Leave
- Wedding Day Leave
- Maternity Leave Coaching
- Paid Sick Leave
- Fertility Leave
- Pregnancy Loss Leave
- Excellent Pension Scheme
- Educational Assistance
- Professional Development & Ongoing training
- Medical Aid / Health Care
- EAP
Medical Administrator in Belfast employer: Alliance Medical Diagnostic Imaging Limited
Alliance Medical is an exceptional employer, offering a supportive and dynamic work environment for Medical Administrators at our Belfast centre. With a strong focus on employee wellbeing, we provide comprehensive benefits including health insurance, generous annual leave, and professional development opportunities, ensuring that our team members thrive both personally and professionally. Join us to be part of a compassionate team dedicated to delivering outstanding patient care in a fast-paced setting.
Contact Details:
Alliance Medical Diagnostic Imaging Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Medical Administrator in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who might know someone at Alliance Medical. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for that interview! Research common questions for medical administration roles and practice your answers. Show them you’re not just about the skills but also about the warm, caring nature they’re looking for.
✨Tip Number 3
Be ready to showcase your attention to detail. During the interview, share examples of how you've handled tasks under pressure, especially in a fast-paced environment. They want to see you thrive!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Alliance Medical team.
We think you need these skills to ace Medical Administrator in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Medical Administrator role. Highlight your relevant experience in medical administration or customer service, and don’t forget to showcase your strong communication skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Alliance Medical. Mention your enthusiasm for working in a fast-paced environment and how you can contribute to providing excellent patient care.
Showcase Your Attention to Detail:As accuracy is key in this role, make sure to demonstrate your attention to detail in your application. Whether it’s through your CV formatting or the way you present your experiences, we want to see that you take pride in your work!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the benefits we offer at Alliance Medical!
How to prepare for a job interview at Alliance Medical Diagnostic Imaging Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Medical Administrator. Familiarise yourself with scheduling appointments, handling patient queries, and updating records. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As a Medical Administrator, strong communication is key. Prepare examples of how you've effectively communicated in previous roles, especially in a healthcare setting. Practice articulating your thoughts clearly and confidently, as this will be crucial during your interview.
✨Demonstrate Your Attention to Detail
Accuracy is vital in this role, so be ready to discuss how you ensure precision in your work. Bring up specific instances where your attention to detail made a difference, whether it was in managing patient records or scheduling appointments.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle real-life situations, like dealing with a distressed patient or managing a busy schedule. Think through potential scenarios and how you would respond, showcasing your calm and caring nature under pressure.
