Senior Fulfilment Advisor

Overview

Job Title: Senior Fulfilment Advisor

Location: Chester, United Kingdom

Company Overview: Bank of America – description provided in the original posting outlines a role within Bank of America, including its commitment to diversity, growth and client service. This section preserves the original language and intent from the source.

Role Description

Here at our Chester office, we are seeking an Implementation Advisor to join the Treasury Services team. You will work with a multi-national client base to provide day-to-day account servicing and management, resolve inquiries, manage coordinated response and resolution of complex issues, and build solid and profitable relationships. This role is suitable for someone with experience in Treasury Management or exposure to electronic operational cash management, who can develop a career in banking and demonstrate strong stakeholder management in a fast-paced environment.

In return, the organization offers training, support, and opportunities to grow, including exposure to a variety of financial products and ongoing team growth.

Responsibilities

• Project managing the implementation of treasury solutions with new and existing clients to Bank of America, covering core product solutions and service offerings.
• Working with the client to create and agree an implementation delivery timeline, clearly communicating project status, identifying issues, resolution steps and deadlines.
• Coordinating with internal Business Partners as necessary.
• Attending conference calls where specific cash management and client knowledge will assist with solution execution.
• Providing support and guidance to Sales Officers during the sales process as required.

What We Are Looking For

• Extensive experience with client-facing roles, both orally and in writing, preferably within a similar client servicing function.
• Experience dealing with corporate clients at all levels in a positive and professional manner, with the ability to work under pressure.
• Experience in Treasury Management products.
• Project management/process coordination experience focusing on cash management solutions for corporate organisations, including exposure to electronic payments, SWIFT messaging, BACS, CHAPS, Foreign Exchange (FX) and Money Markets (MM).

Skills That Will Help

• Self-motivated, flexible, and able to work independently without direct supervision.
• Problem solving, analytical and organizational skills.
• General PC, Windows and Excel knowledge.

Benefits Of Working At Bank Of America

• Private healthcare for you and your family with annual health screen options.
• Competitive pension plan, life assurance and group income protection.
• Back-up childcare and adult care provisions.
• Flexible core benefits with options such as wellbeing accounts, travel insurance, critical illness, etc.
• Access to wellbeing resources, mental health support, and an Employee Assistance Program.
• Donation matching and opportunities to participate in cultural and community programs.

Equal Opportunity and Compliance

Bank of America is an equal opportunities employer. We provide accessible recruitment processes and do not discriminate on grounds of sex, gender identity, race, religion, age, disability or other protected characteristics. Information on rights and policies is provided in the original posting and is retained here to preserve the content. Details about drug-free workplace and related policies are also included in the source material.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Consulting
• Industries: Business Consulting and Services

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