Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join a dynamic team managing bank accounts and resolving queries.
- Company: Be part of Bank of America, a global leader in financial services.
- Benefits: Enjoy private healthcare, flexible benefits, and a competitive pension plan.
- Why this job: Make an impact while growing your career in a diverse and inclusive environment.
- Qualifications: Analytical skills, excellent communication, and a knack for problem-solving are essential.
- Other info: This entry-level role offers great visibility and opportunities for personal development.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Job Title: Operations – Bank Account Management Specialist
Corporate Title: AVP
Location: Chester
Company Overview
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We are devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well‑being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi‑faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Location
Be part of something special at Bank of America Chester. Part of a leading global financial institution, we are looking for high potential individuals to join us in driving our people forward. Bank of America Chester is an exciting, diverse workplace where we are committed to delivering a great client experience to the businesses and individuals who call Chester home. Join our team today and find a rewarding, global career.
Role Description
Do you like working in a team and building relationships? Do you have a curious mind? If so, you would fit right into the Bank Account Management team. Right now, we are looking for someone smart to join the team. We focus on the effective set‑up, maintenance and closure of bank accounts and resolve complex bank account queries, providing technical support and consulting on a variety of topics across functional and business support lines. This is an excellent opportunity for a highly motivated individual to be part of a growing and evolving team. You will be able to apply critical thinking and an investigative mind set to review and remediate issues. This role offers a high level of visibility as you will work with a number of other internal teams to provide seamless delivery and support to a range of stakeholders.
Responsibilities Include
- Bank Account opening, closing, maintenance, migrations and dormancy reviews
- The operational set‑up and maintenance of bank accounts
- Responsible for supporting the attestation and certification processes
- Challenging the teams processes and generating ideas to streamline workflows
- Builds relationships with key stakeholders to improve processes
- Responsible for managing the bank account management inbox
- Gatekeeper for bank account related queries
- Support the implementation of a standardised operating model and framework for Bank Account Management within Global Market Operations
- Responsible for ensuring adherence to the Bank Account policy
- Resolution of exceptions and escalation to ensure the teams processes are completed in a timely manner
What We Are Looking For
#J-18808-Ljbffr
Operations - Bank Account Management Specialist employer: Alliance & Leicester
Contact Detail:
Alliance & Leicester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations - Bank Account Management Specialist
✨Tip Number 1
Familiarise yourself with Bank of America's values and mission. Understanding their commitment to responsible growth and client relationships will help you align your answers during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Network with current or former employees of Bank of America, especially those in operations or account management roles. They can provide valuable insights into the company culture and the specific skills that are highly regarded in the team.
✨Tip Number 3
Prepare to discuss your analytical and problem-solving skills in detail. Be ready to share examples of how you've successfully managed complex queries or improved processes in previous roles, as these are key aspects of the job.
✨Tip Number 4
Showcase your communication skills by practicing how to explain technical concepts clearly and concisely. This is crucial for the role, as you'll need to engage effectively with various stakeholders across the organisation.
We think you need these skills to ace Operations - Bank Account Management Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you thoroughly understand the responsibilities and requirements of the Operations - Bank Account Management Specialist role. Tailor your application to highlight relevant skills such as analytical thinking, communication, and problem-solving.
Craft a Tailored CV: Your CV should reflect your experience and skills that align with the job description. Emphasise your organisational skills, ability to manage multiple tasks, and any previous experience in banking or account management.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your background makes you a great fit for the team, particularly in building relationships and improving processes.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the banking sector.
How to prepare for a job interview at Alliance & Leicester
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of the Operations - Bank Account Management Specialist role. Familiarise yourself with tasks like bank account maintenance and the importance of building relationships with stakeholders.
✨Showcase Analytical Skills
Since the role requires strong analytical skills, be prepared to discuss examples from your past experiences where you've successfully used data reconciliation or problem-solving techniques. Highlight your ability to interpret data effectively.
✨Demonstrate Communication Skills
Effective communication is key in this position. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you've engaged with different stakeholders in previous roles and how you can contribute to a collaborative environment.
✨Prepare for Process Improvement Questions
The company values process improvement, so think of instances where you've identified inefficiencies and proposed solutions. Be ready to share your ideas on how to streamline workflows in bank account management.
