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For Companies At a Glance
- Tasks: Lead the AML Refresh team, ensuring timely and accurate completion of all activities.
- Company: Join Bank of America, a leader in responsible growth and diversity.
- Benefits: Enjoy private healthcare, competitive pension, flexible benefits, and wellness programs.
- Why this job: Make a real impact in compliance while developing your leadership skills.
- Qualifications: Proven experience in operations and strong communication skills required.
- Other info: Dynamic environment with opportunities for continuous improvement and career development.
The predicted salary is between 36000 - 60000 £ per year.
Bank of America is committed to responsible growth, diversity, and inclusion. Our global footprint includes a new facility in Belfast that will strengthen business continuity and risk management capabilities. We offer competitive benefits and a culture that encourages learning and impact.
Responsibilities
- Oversee and manage the Refresh team across Global Markets and Global Corporate & Investment Banking, ensuring timely and accurate completion of all refresh activities.
- Monitor production metrics, SLAs, key controls, and overall process effectiveness.
- Review refresh requirements for assigned jurisdictions in line with Client Identification Profile (CIP)/CDD procedures before sending to clients.
- Support team members in liaising with sales/client outreach to obtain and validate correct documentation.
- Manage performance and productivity of Refresh Teams.
- Ensure adherence to all jurisdictional regulatory requirements related to KYC.
- Guarantee remediation cases are completed within service level agreements.
- Engage with senior stakeholders and leaders to identify issues and implement control improvements.
- Provide support for KYC related queries and requests.
- Participate in remediation items aligned to internal/external audits.
- Lead and develop managers of teams in all aspects of the AML Refresh process, including career development.
- Contribute to a culture of continuous improvement, identifying opportunities for efficiency, effectiveness, and sustained timeliness and quality.
Required Skills
- Proven experience leading operations and production teams.
- Strong executive presence and communication skills (oral and written).
- Experience in a process‑oriented production environment within a continuous improvement framework.
- Ability to work independently, prioritise tasks, and meet tight deadlines while ensuring data accuracy and integrity.
- Analytical, data‑driven mindset with a process‑first approach.
- Contribute to operational excellence culture and framework.
- Present information clearly to teams, management, and senior leaders.
- Balance strategic and tactical thinking; execution and results driven.
- Problem‑solving ability and fostering team production effectiveness.
- Identify and document opportunities to streamline processes.
Desired Skills
- Anti‑Money Laundering, KYC/CDD experience or related fields (compliance, risk management, financial crimes).
- Risk and controls management.
- Quality assurance.
- Data and trend analysis tools.
- Stakeholder management.
- Strategic planning and development.
- Continuous improvement and strategic thinking.
Benefits
- Private healthcare for you and your family.
- Competitive pension plan, life assurance and group income protection.
- Back‑up childcare and adult care cover.
- Flexible benefits options and wellbeing programs.
- Use of a flex fund for benefits.
- Wellbeing helpline and virtual GP services.
- Access to wellness apps and fitness resources.
- Charity donation match.
Equal Opportunity Statement
Bank of America is an equal opportunities employer. We do not discriminate on the basis of sex, gender identity or expression, marital or civil partner status, race, religion or belief, political opinion, colour, national origin, ethnicity, age, sexual orientation, pregnancy or maternity, socio‑economic background, or any other protected characteristic. All job decisions are based on skill, experience, and business need.
AML Refresh Operations Unit Manager in Belfast employer: Alliance & Leicester
Contact Detail:
Alliance & Leicester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AML Refresh Operations Unit Manager in Belfast
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Bank of America on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to AML and KYC. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your experience effectively!
✨Tip Number 3
Show off your analytical skills! Be ready to discuss how you've used data to drive improvements in past roles. Bring examples that highlight your problem-solving abilities and how you’ve contributed to operational excellence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at Bank of America.
We think you need these skills to ace AML Refresh Operations Unit Manager in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the AML Refresh Operations Unit Manager role. Highlight your experience in leading operations and production teams, and don’t forget to showcase your KYC/CDD knowledge. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific examples of how you've contributed to operational excellence and continuous improvement in your previous roles. Let us know why you’re excited about joining Bank of America!
Showcase Your Communication Skills: Since strong communication skills are key for this role, make sure your written application reflects that. Keep your language clear and concise, and ensure there are no typos or grammatical errors. We appreciate attention to detail, so let’s see that in your application!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our company culture right there!
How to prepare for a job interview at Alliance & Leicester
✨Know Your AML Basics
Before heading into the interview, brush up on your Anti-Money Laundering (AML) knowledge. Understand the key concepts of KYC and CDD procedures, as well as the regulatory requirements specific to the jurisdictions you'll be overseeing. This will show that you're not just familiar with the terms but can also apply them in a practical context.
✨Showcase Your Leadership Skills
As an Operations Unit Manager, your ability to lead is crucial. Prepare examples from your past experiences where you've successfully managed teams, improved processes, or resolved conflicts. Be ready to discuss how you foster a culture of continuous improvement and how you’ve developed team members in their careers.
✨Prepare for Data-Driven Questions
Expect questions that assess your analytical skills and data-driven mindset. Think about times when you've used data to drive decisions or improve processes. Be prepared to discuss specific metrics you've monitored and how you've ensured accuracy and integrity in your work.
✨Engage with Stakeholder Scenarios
Since stakeholder management is key in this role, prepare for situational questions that involve engaging with senior leaders or clients. Think about how you would handle various scenarios, such as addressing compliance issues or implementing control improvements. This will demonstrate your strategic thinking and problem-solving abilities.
