Alliance Homes Group is seeking a Customer Liaison Officer to act as the main point of contact during improvements to customers' homes. You will build strong relationships, coordinate appointments, and maintain records while keeping customers informed throughout the process.
The role involves visiting customers as needed, collecting feedback for satisfaction monitoring and supporting service delivery. A driving licence and access to transport are required to meet duties.
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Resident Experience Liaison β Fixed Term (37h/wk) employer: Alliance Homes Group
Alliance Homes Group is an exceptional employer that values its employees by fostering a collaborative and innovative work culture in the vibrant community of Portishead. With a strong commitment to professional development, employees are encouraged to grow their skills and advance their careers while enjoying generous benefits such as 30 days of annual leave and private medical insurance. Joining our team means being part of a forward-thinking organisation dedicated to making a positive impact in the community.