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- Tasks: Lead special projects to enhance customer service and reshape service delivery.
- Company: We provide homes that customers are proud to call their own.
- Benefits: Enjoy agile working and a competitive salary of £53,388 per annum.
- Why this job: Join us to make a real impact on customer relationships and service models.
- Qualifications: Experience in project management, data analysis, and customer-focused environments required.
- Other info: This is a permanent, full-time role based in Portishead.
The predicted salary is between 48000 - 60000 £ per year.
Operational Project Manager Based in Portishead with agile working £53,388 per annum Permanent Full time (37 hours per week) We’re committed to providing homes in places that our customers are proud to call home – that’s why we exist. To help drive this ambition, we need to build on our knowledge and insights of our customers alongside getting a better understanding of the condition of their homes. This role will lead the design and implementation of special projects that will reshape how we deliver our services. Having a passion for customer service is key when reviewing how we work, opening the opportunity for us to create a different type of relationship with our customers. Leading a small team, you will have responsibility for learning more about our customers and our homes, collecting a range of person and property data and providing new insights into how we might need to change our future service model. You will be confident in analysing data, evaluating trends and delivering outcomes. Bringing with you your experience in creating and managing end-to-end projects, holding budgets and delivering your outcomes and measures of success to a multi-stakeholder environment within a customer focussed business. This is an exciting opportunity for a talented Project Manager who is motivated by doing things differentl…
Operational Project Manager employer: Alliance Homes Group
Contact Detail:
Alliance Homes Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Project Manager
✨Tip Number 1
Familiarize yourself with agile project management methodologies. Since this role emphasizes agile working, showcasing your understanding and experience with agile practices during the interview can set you apart.
✨Tip Number 2
Highlight your customer service passion. Be prepared to discuss specific examples of how you've improved customer relationships or service delivery in previous roles, as this is a key focus for us.
✨Tip Number 3
Prepare to discuss your data analysis skills. Since the role involves evaluating trends and delivering insights, think of instances where your analytical skills led to successful project outcomes.
✨Tip Number 4
Showcase your experience in managing multi-stakeholder projects. Be ready to explain how you've navigated complex stakeholder environments and delivered results that align with business goals.
We think you need these skills to ace Operational Project Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Operational Project Manager position. Understand the key responsibilities and required skills, especially the emphasis on customer service and data analysis.
Tailor Your CV: Customize your CV to highlight relevant experience in project management, particularly in customer-focused environments. Include specific examples of projects you've led, budgets you've managed, and outcomes you've achieved.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and your ability to lead projects. Discuss how your previous experiences align with the company's mission to provide homes that customers are proud of.
Highlight Data Analysis Skills: Make sure to emphasize your analytical skills in your application. Provide examples of how you've used data to evaluate trends and inform project decisions, as this is crucial for the role.
How to prepare for a job interview at Alliance Homes Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've improved customer relationships in previous roles, as this aligns with the company's commitment to creating a different type of relationship with their customers.
✨Demonstrate Your Project Management Skills
Prepare to discuss your experience in managing end-to-end projects. Highlight specific projects where you held budgets and delivered successful outcomes, emphasizing your ability to work in a multi-stakeholder environment.
✨Be Data-Driven
Since the role involves analyzing data and evaluating trends, come prepared with examples of how you've used data to drive decisions in past projects. This will showcase your analytical skills and your ability to provide insights that can reshape service delivery.
✨Understand the Company’s Mission
Familiarize yourself with the company's mission of providing homes that customers are proud to call home. During the interview, relate your personal values and professional experiences to this mission, demonstrating that you are aligned with their goals.
