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For Companies At a Glance
- Tasks: Support residents at risk of losing their tenancy and prevent homelessness.
- Company: Join a dedicated Community Service Team focused on making a difference.
- Benefits: Enjoy flexible working options and opportunities for personal growth.
- Why this job: Make a real impact in people's lives while building trust and stability.
- Qualifications: Knowledge of Housing law and strong communication skills are essential.
- Other info: A full driving licence and Enhanced DBS check are required.
The predicted salary is between 30000 - 42000 £ per year.
Role Overview
We have an exciting opportunity to join our Community Service Team as our next Housing Support Officer – Tenancy Sustainment.
Responsibilities
- Provide bespoke support to customers who cannot manage their tenancy.
- Support residents at risk of losing their tenancy, prevent potential homelessness and reduce anti‑social behaviour.
- Maximise rental income and build trust with customers until their tenancy is stable.
About you
- Knowledge of Housing and Tenancy law and awareness of local specialist services.
- Knowledge of Adult and Child Safeguarding and awareness of issues that contribute to tenancy failure.
- Strong verbal and written communication skills, good negotiation and advocacy skills.
- Person‑centred approach, patience and resilience to encourage engagement with complex needs.
- Satisfactory Enhanced DBS check.
- Full driving licence required or alternative transport.
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Housing Support Officer - Tenancy Sustainment employer: Alliance Homes Group
Contact Detail:
Alliance Homes Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Officer - Tenancy Sustainment
✨Tip Number 1
Familiarise yourself with local housing laws and tenancy regulations. Understanding the legal framework will not only boost your confidence but also demonstrate your commitment to the role during any discussions or interviews.
✨Tip Number 2
Network with professionals in the housing sector. Attend local community events or workshops related to housing support, as this can help you gain insights and potentially connect with people who can refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully supported individuals facing challenges. Having specific examples ready will showcase your problem-solving skills and your ability to build trust with customers.
✨Tip Number 4
Research StudySmarter's values and mission. Aligning your personal values with ours will help you articulate why you're a great fit for the Housing Support Officer role and how you can contribute to our community service team.
We think you need these skills to ace Housing Support Officer - Tenancy Sustainment
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Housing Support Officer position. Tailor your application to highlight how your skills and experiences align with these aspects.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in housing support, tenancy management, or working with vulnerable populations. Use specific examples to demonstrate your knowledge of housing law and safeguarding practices.
Showcase Communication Skills: Since strong verbal and written communication skills are essential for this role, provide examples in your application that showcase your ability to communicate effectively, negotiate, and advocate for clients. Consider including a brief anecdote that illustrates your person-centred approach.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial for a role that involves building trust with customers.
How to prepare for a job interview at Alliance Homes Group
✨Show Your Knowledge of Housing Law
Make sure to brush up on your knowledge of housing and tenancy law before the interview. Being able to discuss relevant legislation and how it applies to the role will demonstrate your expertise and commitment to the position.
✨Demonstrate Your Communication Skills
Since strong verbal and written communication skills are crucial for this role, prepare examples of how you've effectively communicated with clients in the past. Think about situations where you had to negotiate or advocate for someone, as these experiences will be valuable to share.
✨Emphasise Your Person-Centred Approach
Be ready to discuss your approach to working with customers who have complex needs. Highlight your patience and resilience, and provide examples of how you've successfully engaged with individuals who may struggle to communicate or connect.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities in real-life situations. Think about potential challenges you might face in the role and how you would handle them, particularly regarding tenancy sustainment and preventing homelessness.
