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- Tasks: Be the go-to person for customers, solving queries and coordinating repairs.
- Company: Community-focused housing organisation in Portishead with a supportive team.
- Benefits: Opportunities for professional growth and a dynamic work environment.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Excellent communication skills and a knack for problem-solving.
- Other info: Join a passionate team dedicated to enhancing customer experiences.
The predicted salary is between 28800 - 43200 £ per year.
A community-focused housing organization in Portishead is seeking a customer service representative to join their Contact Team. In this role, you will be the primary contact for customers, resolving queries and coordinating maintenance when necessary.
Ideal candidates will have:
- Excellent communication skills
- Ability to thrive under pressure
- Proactive problem-solving abilities
This position offers opportunities for professional growth within the company.
Customer Experience & Repairs Coordinator employer: Alliance Homes Group
Contact Detail:
Alliance Homes Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience & Repairs Coordinator
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and community focus will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when handling queries during the interview.
✨Tip Number 3
Show off your problem-solving abilities by preparing examples from your past experiences. Think of times when you resolved issues under pressure, as this will demonstrate your proactive approach.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're keen on joining our team at StudySmarter.
We think you need these skills to ace Customer Experience & Repairs Coordinator
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about customer service, make sure your application highlights your communication skills. Use clear and concise language, and don’t shy away from sharing examples of how you've effectively resolved customer queries in the past.
Demonstrate Your Problem-Solving Abilities: We love proactive problem solvers! In your application, include specific instances where you’ve tackled challenges head-on. This will show us that you can thrive under pressure and find solutions when things get tricky.
Tailor Your Application: Take a moment to customise your application for this role. Mention why you’re interested in working with our community-focused housing organisation and how your values align with ours. A personal touch goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Alliance Homes Group
✨Know the Company Inside Out
Before your interview, take some time to research the community-focused housing organisation. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Experience & Repairs Coordinator, communication is key. Prepare examples from your past experiences where you successfully resolved customer queries or handled difficult situations. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you proactively solved problems in previous roles. Be ready to discuss how you approached the issue, what steps you took, and the outcome. This will highlight your ability to thrive under pressure, which is crucial for this position.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for professional growth, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can contribute to the company’s success.
