Warehouse Supervisor - Night Shift

This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business.

What Cencora Offers:

• Competitive compensation package
• Opportunities for learning and development
• A values‑driven environment focused on creating healthier futures
• Access to comprehensive wellbeing and support programs

Summary Of Role:

The Warehouse Supervisor is responsible for the day‑to‑day operational management of the pick/pack area, ensuring all work is completed safely, accurately, and efficiently. The postholder ensures compliance with GDP, MHRA, and company requirements while maintaining high service levels for Alloga UK, its clients, and governing bodies.

Responsibilities:

• Ensure all direct reports adhere to company Health & Safety policies and standards.
• Take ownership of daily and weekly productivity targets, ensuring they are achieved.
• Deputise for the Assistant/Shift Manager during periods of absence.
• Ensure all dispatched orders are accompanied by accurate and complete documentation.
• Ensure cold‑chain processes are followed at all times.
• Maintain all warehouse operations in line with MHRA and GDP standards, including housekeeping.
• Drive continuous improvement across all contract operations.
• Record operational errors, provide feedback, and take corrective action where required.
• Ensure all staff receive sufficient training to optimise accuracy and productivity, and ensure SOP training is logged.
• Ensure operatives only use equipment for which they are trained.
• Support and monitor operatives in ongoing skills development.
• Conduct regular performance reviews and annual appraisals for all direct reports.
• Manage daily and weekly Cognos Planners accurately and in a timely manner.
• Communicate effectively with operatives and internal departments.
• Conduct return‑to‑work interviews in line with company procedure.
• Apply disciplinary procedures in accordance with company guidelines.
• Plan resources to meet commercial and operational needs.
• Deliver regular team briefings.
• Monitor staff appearance, ensuring correct uniform and ID pass usage.
• Report all accidents and near‑misses immediately to the Shift Manager and Health & Safety Manager.
• Complete departmental activities in line with company procedures and client requirements.
• Comply with all relevant SOPs and Training Manuals to meet GDP, GMP, and ISO requirements.
• Role‑model behaviours aligned with the company’s Guiding Principles.
• Carry out any reasonable task as requested by management.

Competencies:

• Sound knowledge of warehouse activities and systems
• PC literate
• Strong people management skills
• Excellent communication skills
• Strong administration skills

Personal Attributes:

• Flexible and able to work shifts
• Effective planning and prioritisation skills
• Able to delegate tasks and responsibilities confidently
• Confident, enthusiastic, with good interpersonal skills
• Uses initiative and judgement to make appropriate decisions
• Able to motivate staff through tact, politeness, and assertiveness
• Effective leader, influencer, and team builder
• Conscientious and committed to performance improvement
• Able to set clear objectives and use resources effectively

Education, Knowledge And Experience:

• Educated to GCSE standard
• NVQ Level 3 or equivalent
• Minimum of 2 years’ experience in a warehouse or similar environment
• Sound knowledge of GDP
• Good understanding of company policies and procedures
• Completion of relevant SOP training within 3 months

Key Working Relationships:

• Supervisors
• Customer Services Clerks
• Managers
• HR & Payroll
• Clients
• Employment Agencies

Limits of Authority:

Applies disciplinary procedures in accordance with company policies.

Equality, Diversity & Inclusion:

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request‑by‑request basis.