At a Glance
- Tasks: Drive AI and digital transformation in logistics to enhance service delivery.
- Company: Join Cencora, a leader in health innovation and logistics.
- Benefits: Enjoy a hybrid work model, competitive salary, and growth opportunities.
- Other info: Collaborative environment with a focus on making a real impact.
- Why this job: Be at the forefront of AI-driven change in a dynamic industry.
- Qualifications: Experience in business analysis and a passion for technology and innovation.
The predicted salary is between 50000 - 65000 £ per year.
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
This role is in support of Cencora's third‑party logistics service in Europe operating through our Alloga business. We are looking for a dynamic, forward‑thinking Business Analyst to join our 3PL business and act as a catalyst for change. This is not a traditional BA role — you will be at the intersection of logistics operations, technology, and AI‑driven innovation. You will identify opportunities to leverage artificial intelligence, robotic process automation (RPA), predictive analytics, and other digital accelerants to transform how we deliver 3PL services to our clients. You will translate complex business needs into actionable solutions, build compelling business cases, and drive measurable outcomes across the operation. The role will be hybrid with 1 to 2 days in the office (London or Woking). There will also be some requirement for travel to other sites in the UK and Europe.
Responsibilities Will Include:
- Identify, evaluate, and champion AI/ML and automation opportunities across 3PL operations (warehousing, transport, inventory management, client services).
- Partner with data science and engineering teams to define requirements, design AI‑augmented workflows, and oversee proof‑of‑concept (PoC) delivery.
- Stay current with emerging technologies (LLMs, generative AI, computer vision, digital twins, process mining) and assess their applicability to 3PL.
- Drive adoption of low‑code/no‑code platforms (e.g., Power Apps, Power Automate) to empower operational teams with self‑service tooling.
- Develop and maintain a pipeline of digital innovation initiatives, prioritised by business impact and feasibility.
- Elicit, document, and validate business requirements using a range of techniques (interviews, workshops, process mapping, data analysis).
- Translate requirements into user stories, functional specifications, and data models suitable for Agile delivery teams.
- Conduct current‑state and future‑state process analysis using tools such as Visio, Miro, Lucidchart, or Celonis.
- Perform gap analysis and root cause analysis to identify inefficiencies and recommend improvements.
- Define KPIs, success metrics, and benefits realisation frameworks for all initiatives.
- Act as the primary liaison for 3PL operations and commercial teams business process owners for transformation initiatives.
- Present findings, business cases, and solution options to senior leadership with clarity and confidence.
- Support change management activities — training, communications, and adoption tracking — to ensure sustainable implementation.
- Facilitate cross‑functional workshops, sprint reviews, and steering committee meetings.
- Build and maintain dashboards and reports (Power BI, Tableau) that provide actionable insights to operations and leadership.
- Collaborate with data engineering teams to define data requirements for AI/ML model development.
- Champion a data‑driven culture across the 3PL business.
We Would Value The Following Attributes And Skills:
- Must be able to demonstrate experience as a Business Analyst, preferably within 3PL, supply chain, logistics, or pharmaceutical distribution.
- Demonstrable experience identifying and implementing AI, automation, or digital transformation initiatives in an operational environment.
- Strong proficiency in business analysis tools and techniques — process mapping, requirements documentation, user stories, data modelling.
- Hands‑on experience with data visualisation tools.
- Familiarity with Agile/Scrum delivery methodologies and tools (JIRA, Azure DevOps, Confluence).
- Experience working in regulated industries (pharmaceutical, healthcare, life sciences) with understanding of compliance requirements.
- Excellent stakeholder management skills — ability to communicate complex technical concepts to non‑technical audiences.
- Bachelor's degree or equivalent in Business, Supply Chain, Information Systems, Data Science, or a related discipline.
Transformation Business Analyst - AI and Digital Acceleration employer: Alliance Healthcare
At Cencora, we pride ourselves on fostering a collaborative and innovative work culture where every team member plays a vital role in shaping healthier futures. As a Transformation Business Analyst, you will have the unique opportunity to drive AI and digital transformation initiatives within our dynamic 3PL operations, all while enjoying a hybrid work model that promotes work-life balance. With a commitment to employee growth and a focus on cutting-edge technology, Cencora offers a rewarding environment for those looking to make a meaningful impact in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Transformation Business Analyst - AI and Digital Acceleration
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Cencora. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Show off your skills in action! If you have a portfolio or examples of past projects, bring them along to interviews. Demonstrating your experience with AI and digital transformation will make you stand out.
✨Tip Number 3
Prepare for those tricky questions! Research common interview questions for Business Analysts and practice your responses. Be ready to discuss how you've tackled challenges in logistics and technology.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation. It shows you're genuinely interested and keeps you on their radar.
We think you need these skills to ace Transformation Business Analyst - AI and Digital Acceleration
Some tips for your application 🫡
Show Your Passion for Innovation:When you're writing your application, let your enthusiasm for AI and digital transformation shine through. We want to see how you can bring fresh ideas to the table and make a real impact in our 3PL operations.
Tailor Your Experience:Make sure to highlight your relevant experience in logistics, supply chain, or any digital transformation projects you've been part of. We love seeing how your background aligns with our mission to create healthier futures!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, especially when it comes to business analysis tools and techniques. We appreciate clarity as much as you do!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can't wait to hear from you!
How to prepare for a job interview at Alliance Healthcare
✨Know Your AI and Digital Tools
Familiarise yourself with the latest AI technologies and digital tools relevant to logistics and supply chain. Be ready to discuss how you've used or can leverage these tools in your previous roles, especially in identifying automation opportunities.
✨Master the Art of Communication
Since you'll be translating complex concepts for non-technical audiences, practice explaining your past projects in simple terms. Use examples that showcase your stakeholder management skills and your ability to present findings clearly.
✨Showcase Your Analytical Skills
Prepare to discuss specific instances where you've conducted gap analysis or process mapping. Bring examples of how your insights led to measurable improvements, as this will demonstrate your analytical prowess and problem-solving abilities.
✨Be Agile and Adaptable
Brush up on Agile methodologies and be prepared to discuss how you've worked within Agile teams. Highlight your experience with tools like JIRA or Confluence, and be ready to share how you adapt to changing project requirements.
