Cencora's Alliance Healthcare division is seeking a Customer Services Supervisor to support the Contact Centre operations in Europe. You will assist in daily running, monitor calls, manage orders via email and portals, and ensure timely responses while handling complex customer queries with professionalism.
Key tasks include training staff, improving service levels, tracking performance metrics, and maintaining GDP training standards.
#J-18808-LjbffrContact Centre Team Lead – Customer Care Excellence in Leigh employer: Alliance Healthcare
At Cencora, we pride ourselves on fostering a collaborative and innovative work environment where every team member plays a vital role in our mission to create healthier futures. Located in Woking, Surrey, we offer a supportive culture that encourages professional growth and development, alongside competitive benefits and the opportunity for hybrid working after the probationary period. Join us to make a meaningful impact in the pharmaceutical industry while enjoying a workplace that values diversity and inclusion.
