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- Tasks: Manage and optimise inventory levels in a high-tech logistics centre.
- Company: Join Cencora, a leader in health innovation dedicated to making a difference.
- Benefits: Enjoy free parking, a pension scheme, discounts, and 20+ days holiday.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a team that improves lives while working with advanced technology.
- Qualifications: Strong attention to detail and good communication skills are essential.
The predicted salary is between 28000 - 29000 £ per year.
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.
The role is in support of Cencora's wholesale distribution services in Europe operating through our Alliance Healthcare business.
Job Summary
The Inventory Specialist is responsible for managing and optimising inventory levels within the brand-new, state‑of‑the‑art Central Logistics Centre (CLC), equipped with advanced automation and robotics. This role ensures accurate stock levels, conducts regular audits, and maintains precise inventory records to support efficient warehouse operations and meet customer demands. The role also involves managing the flow and processing of returned items received back into the CLC, including decision‑making regarding their condition and processing.
Location Gravelly Hill, Birmingham
Rate of Pay £13.86 per hour
Hours Full Time – Either AM shift (6am–2pm) or PM shift (2pm–Midnight) Days Any 5 days from 6 (Sunday to Friday) on a rota basis.
Key Responsibilities
- Respond to queries from internal and external customers.
- Manage customer claims and support within SLA agreements and KPI reporting.
- Ensure compliance with customer requirements and engage with stakeholders.
- Monitor stock levels, track inventory movements, and ensure accuracy of stock records.
- Conduct regular cycle counts and physical inventory audits.
- Manage the flow of returned items, including receiving, inspecting, sorting, and routing them back into inventory or for disposal.
- Investigate and escalate stock discrepancies above agreed thresholds.
- Minimise product damages, order shortages, and pick errors.
- Process returned items effectively to minimise waste and maintain product quality.
- Ensure accurate processing and maintenance of inventory records.
- Communicate effectively with stakeholders and manage expectations.
- Promote a safe and compliant work environment, ensuring health and safety regulations are met.
- Participate in training programs to enhance skills and knowledge.
- Identify opportunities for process improvements and implement best practices.
- Collaborate with other departments, including operations, transport, and customer experience.
Essential Knowledge, Skills and Experience Required
- High Visual Accuracy
- Good verbal communication skills
- Good written communication skills
- Good numeracy and literacy
- Ability to work on own initiative
- Excellent attention to detail
- Safety awareness
- Customer care
Desirable
- Some experience of working in a warehouse environment would be highly desirable.
Benefits
- Free Parking
- Contributory Pension Scheme
- Perks at Work (Discounts on top brands)
- Employee Assistance Programme
- 20 days holiday + bank holidays, increasing with service length
- Outdoor Multi‑Use Games Area onsite
Manual Handling: It should be noted that manual handling tasks such as lifting and bending are essential requirements of this role. While Alliance Healthcare is committed to promoting equal opportunities, we have a duty of care to ensure we do not create conditions that would prevent an employee from carrying out manual handling duties. Reasonable adjustments are not possible for applicants unable to perform these duties.
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, colour, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or membership in any other class protected by federal, state or local law. Harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non‑discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process. If you wish to request an accommodation, please contact HR.
Inventory/Returns Specialist employer: Alliance Healthcare
Contact Detail:
Alliance Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inventory/Returns Specialist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Cencora and their mission. Understanding their values and how they operate will help you connect your skills to what they need, making you stand out.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to inventory management and customer service. We can even help you with some mock interviews to boost your confidence before the big day.
✨Tip Number 3
Show off your skills! When discussing your experience, highlight any relevant warehouse or inventory management skills. Use specific examples to demonstrate how you've tackled challenges in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds.
We think you need these skills to ace Inventory/Returns Specialist
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in health and how you can contribute to our mission at Cencora.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the Inventory/Returns Specialist role. We love seeing how your background aligns with what we do, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your written communication is easy to read and free of jargon. This will help us understand your qualifications better!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Alliance Healthcare
✨Know Your Inventory Basics
Before the interview, brush up on your knowledge of inventory management principles. Understand key terms like stock levels, cycle counts, and returns processing. This will show that you’re not just interested in the role but also have a solid grasp of what it entails.
✨Showcase Your Attention to Detail
Since this role requires excellent attention to detail, prepare examples from your past experiences where you successfully managed inventory or handled returns. Highlight how your meticulous nature helped prevent errors or improved processes.
✨Communicate Clearly
Good verbal and written communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. You might be asked to explain how you would handle customer queries or manage stakeholder expectations, so be ready with specific scenarios.
✨Demonstrate Safety Awareness
Safety is a big deal in warehouse environments. Be prepared to discuss how you prioritise safety in your work. Share any relevant experiences where you ensured compliance with health and safety regulations, as this will resonate well with the interviewers.