At a Glance
- Tasks: Manage and optimise inventory levels in a high-tech logistics centre.
- Company: Cencora, a leader in wholesale distribution with a focus on healthier futures.
- Benefits: Competitive pay, free parking, pension scheme, and discounts on top brands.
- Other info: Opportunities for training and career growth in a supportive environment.
- Why this job: Join a dynamic team and make a real impact in efficient warehouse operations.
- Qualifications: Attention to detail, good communication skills, and ability to work independently.
The predicted salary is between 13.86 - 13.86 £ per hour.
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose.
This role supports Cencora's wholesale distribution services in Europe, operating through our Alliance Healthcare business.
The Inventory Specialist is responsible for managing and optimising inventory levels within the brand‑new, state‑of‑the‑art Central Logistics Centre (CLC), equipped with advanced automation and robotics. The role ensures accurate stock levels, conducts regular audits, and maintains precise inventory records to support efficient warehouse operations and meet customer demands. It also involves managing the flow and processing of returned items back into the CLC, including decision‑making regarding their condition and processing.
Location: Gravelly Industrial Park, Birmingham
Rate of Pay: £13.86 per hour
Hours: Full Time, 39 hours per week – AM shift (8 hours between 6am and 4pm)
Days: Any 5 days from Sunday to Friday on a rota basis
Key Responsibilities
- Respond to queries from internal and external customers.
- Manage customer claims and support within SLA agreements and KPI reporting.
- Ensure compliance with customer requirements and engage with stakeholders.
- Monitor stock levels, track inventory movements, and ensure accuracy of stock records.
- Conduct regular cycle counts and physical inventory audits.
- Manage the flow of returned items, including receiving, inspecting, sorting, and routing them back into inventory or for disposal.
- Investigate and escalate stock discrepancies above agreed thresholds.
- Minimise product damages, order shortages, and pick errors.
- Process returned items effectively to minimise waste and maintain product quality.
- Ensure accurate processing and maintenance of inventory records.
- Communicate effectively with stakeholders and manage expectations.
- Promote a safe and compliant work environment, ensuring health and safety regulations are met.
- Participate in training programmes to enhance skills and knowledge.
- Identify opportunities for process improvements and implement best practices.
- Collaborate with other departments, including operations, transport, and customer experience.
Essential Knowledge, Skills and Experience
- High visual accuracy
- Good verbal communication skills
- Good written communication skills
- Good numeracy and literacy
- Ability to work on own initiative
- Excellent attention to detail
- Safety awareness
- Customer care
Desirable
- Some experience of working in a warehouse environment would be highly desirable.
Benefits
- Free parking
- Contributory pension scheme
- Perks at work (discounts on top brands)
- Employee assistance programme
- 20 days holiday plus bank holidays, increasing with service length
- Outdoor multi‑use games area onsite
Manual Handling
It should be noted that manual handling tasks such as lifting and bending are essential requirements of this role. Alliance Healthcare is committed to developing positive policies to promote equal opportunities in employment, but we have a duty of care to ensure we do not instigate or worsen any conditions that would prevent the employee from carrying out manual handling duties. Therefore, for this role we cannot make reasonable adjustments for any applicant who is unable to carry out such duties.
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, colour, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilisation of qualified individuals. Harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non‑discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request‑by‑request basis. Messages and emails regarding anything other than accommodation requests will not be returned.
Inventory / Returns Specialist (AM Shift) in Birmingham employer: Alliance Healthcare
At Cencora, we pride ourselves on fostering a collaborative and inclusive work environment where every team member plays a vital role in our mission to create healthier futures. Located in the state-of-the-art Central Logistics Centre in Birmingham, our Inventory / Returns Specialist position offers competitive pay, comprehensive benefits including a contributory pension scheme and employee assistance programme, as well as ample opportunities for personal and professional growth within a forward-thinking company dedicated to innovation and excellence.
