Accuracy Checking Technician

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This role is in support of Alcura, a Cencora business offering pharma and patient support services in Europe. We have a great opportunity for a registered Accuracy Checking Technician (ACT) based at Alcura in Northampton (NN4 7PU) to work as part of an enthusiastic and highly motivated Homecare Pharmacy team. You will deliver an organised, efficient and accurate dispensing service which exceeds customer expectation through dedication to patient care.

Key Accountabilities

• Perform the required roles and responsibilities of an Accuracy Checking Technician within the Alcura Pharmacy, under the direction of the Responsible Pharmacist.
• Ensure compliance with current legislation and professional guidance and provide support to the rest of the Pharmacy Team.
• Assist in the coordination and organisation of the workflow within the Dispensary and Prescription Processing teams, with a key responsibility for the Low/Mid Tech prescription processes.
• Assist in conducting formal and informal training to Pharmacy Team members as needed.
• Assist in query resolution for any pharmacy related queries, with a key responsibility for the timely resolution of any Mid and Low Tech prescription queries, communicating professionally both internally and externally with patients, customers and colleagues.
• Assist in the implementation of any corrective and preventative actions as needed to ensure patient safety is maintained.
• Undertake training as needed and required for your role in full and on time, ensuring all key competencies are achieved so that excellent standards of service are maintained.
• Provide support where required, including undertaking dispensing work in line with current legislation and company policy.
• Maintain GPHC registration at all times.
• Undertake regular CPD and relevant training to ensure an up‑to‑date knowledge of new and existing therapeutic areas.
• Work closely with other members of the Pharmacy Team in reviewing current processes within the department to ensure it operates effectively, safely and efficiently.
• Assist the Superintendent Pharmacist and Pharmacy Management Team in delivering the pharmacy customer service, safety, cost and quality objectives.
• Assist the Pharmacy Management team to complete CAPA investigations for complaints and incidents through Q‑Pulse, helping with the implementation of appropriate preventative actions where needed.
• Provide drug and technical information to other members of the Alcura Team, patients and healthcare professionals, to provide the best possible service where knowledge and experience permits.
• Help the site management ensure the security of personnel, premises and stock at all times, following established procedures and protocols.

Work Monday to Friday, 8 hours per day between 9:30 am and 6:00 pm.

Knowledge, Skills and Experience Required

• Qualified GPHC registered Pharmacy Technician with accuracy checking qualification.
• Good organisational skills, preferably with experience in a variety of pharmacy environments.
• Good computer literacy.
• Good communication skills, able to articulate intermediate clinical conversations.
• Proven and solid work performance and accuracy record.
• Strong customer service skills.
• Experience of working within a variety of pharmacy settings (desirable).
• Understanding of Homecare Pharmacy (desirable).

Benefits

• Competitive salary – dependent on experience and qualifications.
• Employee Assistance Programme with access to legal and financial advisors.
• Mental Health First Aiders.
• Perks at Work, offering discounts at various retailers and cash‑back on purchases.
• Generous Contributory Pension Scheme.
• Company Bonus Scheme.
• 25 days holiday (increasing with service).
• Monday to Friday working pattern.

Equal Employment Opportunity and Accommodations

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. Harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non‑discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request‑by‑request basis. Messages and emails regarding anything other than accommodation requests will not be returned.