Goods-In Operative in Newcastle upon Tyne

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Purpose: To ensure all incoming stock is accurately checked, correct information recorded and its safe transportation to the relevant area. All staff are expected to understand the principles of Good Distribution Practice of Medicinal Products for Human Use (2013/C 68/01) which is reflected in our SOP – REF Chapter 1 AHDL GDP 1.1. It will be a requirement for all staff to be trained in this SOP and have an annual refresher. All other GDP training will be job specific and as per your personal training matrix.

Key Accountabilities

• Achieving the agreed productivity level.
• Accounting for all incoming stock, ensuring the following procedures are applied:
• Out of stocks lists are checked and items prioritised on receipt.
• Checking product description and pack size is correct.
• Checking product for damage and expiry date.
• Counting product and accurately recording on paperwork.
• Passing completed paperwork to Goods In Office.
• Reporting to Team Leader any other matters or queries.
• Ensuring housekeeping standards for inside and outside bays are maintained at all times.
• Ensuring all Health & Safety standards are met.
• Awareness of company security by ensuring all delivery drivers wait outside.
• To carry out any reasonable requests as determined by Branch Management.

Competencies

• Building Customer Loyalty – Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.
• Communication – Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Contributing to Team Success – Actively participating as a member of a team to move the team toward the completion of goals.
• Initiating Action – Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
• Safety Awareness – Being aware of conditions that affect employee safety.

Knowledge, Skills and Experience Required:

Essential

• High Visual Accuracy
• Good verbal communication skills
• Basic written communication skills
• Basic Numeracy and Literacy
• Customer care

Desirable

• Any previous experience of working in a warehouse environment would be highly desirable.

Manual Handling

It should be noted that manual handling tasks such as lifting and bending are “essential requirements” of this role. Whilst Alliance Healthcare is committed to developing positive policies to promote equal opportunities in employment, we have a duty of care to ensure we do not instigate or worsen any conditions that would prevent the employee from carrying out manual handling duties. On that basis, for this role we cannot make “reasonable adjustments” for any applicant who is unable to carry out such duties. If you are unsure as to whether this applies to your application, you must detail on your application form and discuss at interview any information you feel may be relevant. Existing employees should keep their line manager informed of any changes that may affect their ability to carry out such duties.

Key Dimensions: No managerial responsibility and no influence on budget.

Key Working Relationships: Regular liaison with other members of team and warehouse operatives.

Level of Decision Making: On occasion the goods in checker will be required to work un-supervised.