Multi-Drop Delivery Driver - Goldthorpe

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Purpose: To ensure the speedy, efficient and accurate delivery of assembled product and invoices to the customer within the corporate guidelines. All staff are expected to understand the principles of Good Distribution Practice of Medicinal Products for Human Use (2013/C 68/01) which is reflected in our SOP – REF Chapter 1 AHDL GDP 1.1. It will be a requirement for all staff to be trained in this SOP and have an annual refresher. All other GDP training will be job specific and as per your personal training matrix.

Key Accountabilities:

• To maintain a safe and competent standard of driving, observing speed limits and other traffic signs and giving due regard to other road users.
• To have a daily check to ensure that your vehicle is in a roadworthy condition including a check of the lights, brakes, coolant, etc.
• To report any faults, breakdowns, accidents or delays.
• To maintain the internal and external condition of the vehicle together with the cleanliness of the vehicle.
• To ensure sufficient quantities of fuel have been taken for the day's work.
• To maintain the security of the vehicle and its contents at all times.
• To check all orders shown on the dropsheets and ensure all orders are loaded on the vehicle.
• To collect goods returned for credit, mail, cheques or delivery bins and their safe return to the branch at times instructed by the branch management.
• Ensure damages/breakages are dealt with promptly and correctly with due regard to special procedures for HazChems.
• To maintain a smart appearance at all times.
• To help maintain good customer relations.
• To be involved in other duties as may be defined from time to time by the Management.
• Meet all Health & Safety requirements.

Competencies:

• Building Customer Loyalty – Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.
• Communication – Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Contributing to Team Success – Actively participating as a member of a team to move the team toward the completion of goals.
• Initiating Action – Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
• Safety Awareness – Being aware of conditions that affect employee safety.

Knowledge, Skills and Experience Required:

Essential

• A full driving license must be held relevant to the vehicle being driven.
• For insurance purposes, all drivers must be over 21 years of age.
• Existing employees must update fleet services accordingly with any changes to their license status e.g. points on their license, driving bans etc.
• Excellent verbal and written communication skills.
• Excellent customer care.
• Intermediate numeracy and literacy.

Desirable

• Previous experience of multi-drop delivery driving is highly desirable.
• Route planning experience.

Manual Handling: It should be noted that manual handling tasks such as lifting and bending are “essential requirements” of this role. Whilst Alliance Healthcare is committed to developing positive policies to promote equal opportunities in employment, we have a duty of care to ensure we do not instigate or worsen any conditions that would prevent the employee from carrying out manual handling duties. On that basis, for this role we cannot make “reasonable adjustments” for any applicant who is unable to carry out such duties. If you are unsure as to whether this applies to your application, you must detail on your application form and discuss at interview any information you feel may be relevant. Existing employees should keep their line manager informed of any changes that may affect their ability to carry out such duties.

Key Dimensions: No managerial responsibility and no direct influence on budget.

Key Working Relationships:

• Constant interaction with external customers.
• Regular liaison with other drivers and members of the transport team.

Level of Decision Making:

• Required to act on own initiative and work unsupervised.
• Required to monitor the condition of own vehicle and report any damages or faults.
• Serious faults or damages may result in the driver making the decision the vehicle is not roadworthy.

Additional Information: Drivers are required to maintain a smart appearance due to their constant interaction with external customers.