Head of Warehouse Operations in London

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business.

Reporting to the Senior Business Director, Alloga UK, the Head of Warehouse Operations has overall responsibility for the management and performance of Alloga UK warehouse operations, ensuring all operational activity is completed in a safe and efficient manner. Delivering exceptional service levels and a cost-effective operation using continuous improvement techniques.

• To ensure that all direct reports adhere to the Company Health & Safety policies and standards and that all accidents and near misses are reported immediately to the business.
• To ensure Company policies and procedures are up to date and adhered to in a consistent manner throughout the business.
• To evaluate and deliver comprehensive analyses of Operational KPIs, including productivity, accuracy, OTIF, volumes, capacity, and operational efficiency, to Senior Management teams, ensuring robust controls and actionable objectives.
• Evaluate budget performance across all operational areas and analyse financial reports related to warehouse costs, with a focus on enhancing business functions and optimising operational processes.
• Ensure the achievement of targets and maintain overall accountability for the performance and management of Warehouse Operations.
• Working with the Directors of the business to take responsibility and accountability for establishing and achieving departmental budgets, aligned with the Company's overall budget and 3-year strategic planning process.
• Actively participate in the development and execution of business strategies to support the achievement of financial objectives and business growth targets.
• Design and implement effective initiatives and policies that align with the company's strategic goals and objectives.
• Utilise organisational structure to address operational challenges and issues and manage risks effectively.
• Ensure the Directors of the business are regularly updated on operational and client activities, as necessary.
• Drive continuous improvement by identifying opportunities to reduce costs, enhance efficiencies, and elevate quality standards through process optimisation and the adoption of new technologies.
• Ensure all departmental activities are conducted in compliance with company procedures and client instructions.
• Ensuring Alloga adheres to all relevant legal and regulatory requirements.
• Act as a member of the business continuity Incident Management Team and apply business continuity plans in accordance with agreed recovery strategies.

• Communication both verbal and written.
• Exemplary people and change management skills.
• Working accurately and to tight deadlines.
• Proven ability to work alone and unsupervised able to initiate action.
• Able to set clear objectives.
• An effective leader able to negotiate, influence and motivate.
• Results orientated.

• Flexible approach to work and hours of work.
• Smart in appearance and a good attendance record.
• Strong interpersonal skills with the ability to challenge and influence.
• Confident, Professional and Assertive.
• Highly conscientious and committed to operational improvements.
• Organised and able to prioritise work.

• Significant experience and proven track record in a multi-site manufacturing supply chain and/or advanced 3PL environment.
• Senior Management experience.
• Educated to O/GCSE Level Standard or above.
• NVQ Level 4 or equivalent.
• Minimum of 5 years' experience in a warehouse or similar environment.
• Minimum of 5 years' client experience.
• Sound Knowledge of GDP preferred.
• Trained in all relevant SOPs within 3 months.
• Thorough knowledge of Company policies and procedures.
• Proven ability to use initiative and judgment to make difficult decisions.
• Previous experience of change management and organisational design.
• Ability to communicate at all levels.
• Strong project Management Skills.
• Knowledge of relevant aspects of GDP.

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis.

Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We're a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.