Transport Team Leader in Birmingham

We have an exciting opportunity for a Transport Leader to join the team at Alliance Healthcare UK's new, next-generation Central Logistics Centre (CLC) in Birmingham. You will play a pivotal role in the launch of this world-class, game-changing facility. Designed with advanced automation and cutting-edge robotics, the CLC is set to redefine how Alliance Healthcare manages and delivers medical, health and beauty products to our customers across the UK.

Location: Birmingham, B24 8TG

Salary: Circa £29,000 per annum (depending on experience)

Shift: Day shift: 6:00am - 3:00pm Monday to Friday

Hours: 40 hours per week.

Job Scale: To drive, motivate and be the first point of contact for Team Members in the achievement of daily operational targets, set by the management team, with a focus on guiding and developing team members in your team. To plan and expedite the effective and efficient control of the Central Logistics Centre Transport Fleet function with budgeted targets and operational objectives.

Principal Accountabilities:

• Cost Management and Budget Control: Ensure transport operational costs remain within budget by implementing and monitoring robust control mechanisms.
• Performance Management: Drive daily performance of operatives to meet productivity and quality targets. Report transport failures and monitor corrective actions.
• Operational Control: Manage loading of LCVs and HGVs to ensure on-time departures, including lean loading of drivers and porters. Implement daily rota plans and escalate concerns promptly. Maintain operating standards: vehicle security, paperwork accuracy, housekeeping, and health & safety.
• Compliance & Training: Ensure compliance with GDP and SOPs, delivering training as directed by management. Promote Investors in People culture through team briefings, training, and return-to-work processes.
• Communication & Leadership: Lead weekly team briefings and maintain effective communication. Effectively influence and communicate within the organisation. Foster an inclusive and supportive team environment by promoting diversity, respecting individual differences, and ensuring all team members feel valued and empowered to contribute to the success of Cencora Alliance Healthcare.
• People Development: Assist with recruitment, training, and development of transport team members. Support Driver Team Manager in achieving departmental objectives.
• Customer Service and Delivery Standards: Ensure all customer deliveries are completed in the prescribed manner, meeting agreed service standards. Investigate customer service issues promptly, provide feedback, and implement remedial actions to prevent recurrence. Maintain a customer-focused approach, ensuring customer needs are prioritised and productive relationships are built and sustained.
• Health and Safety Compliance: Drive the Health and Safety agenda for transport, ensuring the department meets all Health and Safety (H&S) requirements. Conduct regular reviews, training, and risk assessments to mitigate potential hazards. Ensure team members are fully aware of their H&S responsibilities and promote a culture of safety across the transport operation.

Key Dimensions:

• Direct reports
• Experience of managing teams at remote locations
• Experience of managing a mixed fleet of LGVs and LCVs, some of which are based remotely
• Working in a highly regulated / audited working environment
• Operating on own initiative
• Leading the Health and Safety agenda for the site
• Experience of temperature-controlled distribution
• Decision Making: Empowered to think independently and make informed decisions within company policy, with manager guidance as support and direction. Limited autonomy within company policy and Driver Team Manager guidance.

Manual Handling: Manual handling tasks, such as lifting and bending, are key parts of this role. Cencora Alliance Healthcare is committed to creating an inclusive workplace and ensuring the safety and well-being of all team members.

Additional Information:

• Some UK travel may be required occasionally with overnight stays. Full driving licence required.
• There will be a requirement to travel to Link Points.
• Must be able to work on the weekends if required to cover any holiday/sickness and busy periods to support operational needs.
• An agreed element of flexibility may be required.
• Ability to engage and motivate team members.
• Excellent communication and interpersonal skills.
• Strong time management and prioritisation skills.
• Knowledge of warehouse and distribution processes.
• Familiarity with security, audit, and compliance processes.
• Ability to use own initiative.
• Proficient in Microsoft tools including 365, Excel, PowerPoint, Word and Teams.
• Understanding and compliance with GDP principles.
• Completion of GDP training and annual refresher.
• Ability to deliver operational training as directed.
• An awareness of health and safety regulations and best practices within the transport and logistics sector.

Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We're a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.