Operator, Warehouse Operations in London

Warehouse Operative – Outbound

Department: Warehouse | Location: Service Centre | Reports To: Outbound Manager | Shift: Mon‑Fri 17:00‑00:30 & Sun 07:00‑12:00 | Salary: £13.33 per hour

Job Purpose

The Warehouse Operative is responsible for carrying out any required role within the warehouse environment, including picking and packing of orders in the automated system, medical bulk area, fridge area and secure areas.

When required, the operative also performs roles within the transport environment.

The operative is accountable for the overall processing of customer orders efficiently and at the agreed company rate, adhering to the principles of Good Distribution Practice for Medicinal Products for Human Use (2013/C 68/01) as outlined in SOP – REF Chapter 1 AHDL GDP 1.1.

• Key Accountabilities
• Accurately assemble items from pick documentation and verify order quantity.
• Use appropriate bin and packaging; report any damage to the line team leader.
• Report pick face errors or any visible environmental errors to the line team leader immediately.
• Inform the line team leader of problems with a particular line or area.
• For hospital, special check, medical bulk, fridge and secure area orders, assemble and submit to the appropriate checker for accuracy confirmation.
• Respond to all errors promptly and bring any unusual quantities to the line team leader.
• Report suspected or actual order issues, and any transport activity issues, to the line team leader.
• Maintain awareness of health and safety procedures at all times.
• Keep the warehouse area clean, tidy and free from rubbish.
• Competencies
• Building Customer Loyalty – Meet customer needs, build productive relationships, and take responsibility for customer satisfaction and loyalty.
• Communication – Convey information clearly through various media to individuals or groups.
• Contributing to Team Success – Actively participate as a team member to achieve goals.
• Initiating Action – Take prompt, proactive action to accomplish objectives.
• Safety Awareness – Identify and manage conditions that affect employee safety.
• Knowledge, Skills and Experience Required
• Essential: High visual accuracy, good verbal communication skills, basic written communication skills, basic numeracy and literacy, and customer care.
• Desirable: Previous experience in a warehouse environment.
• Manual handling tasks such as lifting and bending are essential; reasonable adjustments are not possible for those unable to perform these duties.
• High School Diploma, GED, or equivalent; 2+ years of experience in warehouse support, distribution operations, shipping, receiving, inventory control, or related field.
• Preferred certification: Certified Supply Chain Professional (CSCP) or equivalent.
• Knowledge of fleet operations, logistics documentation, warehouse operations (receiving, storage, order preparation, shipment processing), inventory movement, loss prevention, material handling, operational record maintenance, and continuous improvement processes.

Benefits

Benefit offerings outside the United States may vary by country and will be aligned to local market practice.

Eligibility and effective dates may differ for team members covered under collective bargaining agreements.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

All hiring processes are non‑discriminatory and harassment is prohibited.

Cencora is committed to providing reasonable accommodations to individuals with disabilities.

For accommodation requests, please call or email

; accommodation determinations will be made on a request‑by‑request basis.

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