At a Glance
- Tasks: Manage inventory, handle returns, and ensure stock accuracy in a dynamic warehouse environment.
- Company: Join Cencora, a leading wholesale distribution service in Europe.
- Benefits: Enjoy free parking, a pension scheme, discounts, and 20+ days holiday.
- Other info: Great opportunity for career growth in a supportive and inclusive workplace.
- Why this job: Be part of a team that values safety, efficiency, and customer satisfaction.
- Qualifications: Attention to detail, good communication skills, and ability to work independently.
The predicted salary is between 13.86 - 13.86 £ per hour.
The Inventory Specialist supports Cencora's wholesale distribution services in Europe, operating through Alliance Healthcare. The role is based at the Central Logistics Centre (CLC) in Gravelly Industrial Park, Birmingham.
Location & Working Hours
- Location: Gravelly Industrial Park, Birmingham.
- Rate of Pay: £13.86 per hour.
- Hours: Full‑time, 39 hours per week. AM shift: 8 hours between 6am – 4pm.
- Days: Any 5 days from Sunday to Friday on a rota basis.
Key Responsibilities
- Respond to queries from internal and external customers.
- Manage customer claims and support within SLA agreements and KPI reporting.
- Ensure compliance with customer requirements and engage with stakeholders.
- Monitor stock levels, track inventory movements, and ensure accuracy of stock records.
- Conduct regular cycle counts and physical inventory audits.
- Manage flow of returned items, including receiving, inspecting, sorting, and routing them back into inventory or for disposal.
- Investigate and elevate stock discrepancies above agreed thresholds.
- Minimise product damages, order shortages, and pick errors.
- Process returned items effectively to minimise waste and maintain product quality.
- Ensure accurate processing and maintenance of inventory records.
- Communicate effectively with stakeholders and manage expectations.
- Promote a safe and compliant work environment, ensuring health and safety regulations are met.
- Participate in training programs to enhance skills and knowledge.
- Identify opportunities for process improvements and implement best practices.
- Collaborate with other departments, including operations, transport, and customer experience.
Essential Skills & Qualifications
- High visual accuracy.
- Good verbal communication skills.
- Good written communication skills.
- Good numeracy and literacy.
- Ability to work on own initiative.
- Excellent attention to detail.
- Safety awareness.
- Customer care.
Desirable
- Some experience of working in a warehouse environment.
Physical Requirements
Manual handling tasks such as lifting and bending are essential requirements of this role. The employer is not liable for reasonable adjustments for applicants unable to perform such duties.
Benefits
- Free parking.
- Contributory pension scheme.
- Perks at Work (discounts on top brands).
- Employee assistance programme.
- 20 days’ holiday plus bank holidays, increasing with service length.
- Outdoor multi‑use games area onsite.
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, colour, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. Harassment is prohibited and all employment matters are non‑discriminatory.
Cencora provides reasonable accommodations to individuals with disabilities during the employment process in accordance with legal requirements. For accommodation requests, please call 888.692.2272 or email hrsc@cencora.com.
Inventory / Returns Specialist (AM Shift) in Birmingham employer: Alliance Healthcare Management Services Limited
Cencora is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture at our Central Logistics Centre in Birmingham. With competitive pay, a contributory pension scheme, and generous holiday allowances, we ensure our Inventory / Returns Specialists thrive both personally and professionally. Our commitment to safety, continuous training, and a collaborative environment makes Cencora a rewarding place to build a meaningful career.
Contact Details:
Alliance Healthcare Management Services Limited Recruitment Team
