At a Glance
- Tasks: Manage inventory levels and process returns in a high-tech logistics centre.
- Company: Join a forward-thinking company with a focus on innovation and efficiency.
- Benefits: Enjoy free parking, a pension scheme, discounts, and 20+ days holiday.
- Other info: Great opportunities for personal growth and skill enhancement in a supportive environment.
- Why this job: Be part of a dynamic team that values accuracy and customer satisfaction.
- Qualifications: Attention to detail, good communication skills, and a proactive attitude are essential.
The predicted salary is between 13.86 - 13.86 £ per hour.
The Inventory Specialist is responsible for managing and optimising inventory levels within the brand-new, state-of-the-art Central Logistics Centre (CLC), equipped with advanced automation and robotics. This role ensures accurate stock levels, conducts regular audits, and maintains precise inventory records to support efficient warehouse operations and meet customer demands. The role also involves managing the flow and processing of returned items received back into the CLC, including decision-making regarding their condition and processing.
Location: Gravelly Industrial Park, Birmingham
Rate of Pay: £13.86 per hour
Full time: 39 hours per week (8 hours between 2pm - Midnight). Days: Any 5 days from 6 (Sunday to Friday) on a rota basis.
Key Responsibilities:
- Respond to queries from internal and external customers.
- Manage customer claims and support within SLA agreements and KPI reporting.
- Ensure compliance with customer requirements and engage with stakeholders.
- Monitor stock levels, track inventory movements, and ensure accuracy of stock records.
- Conduct regular cycle counts and physical inventory audits.
- Manage the flow of returned items, including receiving, inspecting, sorting, and routing them back into inventory or for disposal.
- Investigate and escalate stock discrepancies above agreed thresholds.
- Minimise product damages, order shortages, and pick errors.
- Process returned items effectively to minimise waste and maintain product quality.
- Ensure accurate processing and maintenance of inventory records.
- Communicate effectively with stakeholders and manage expectations.
- Promote a safe and compliant work environment, ensuring health and safety regulations are met.
- Participate in training programs to enhance skills and knowledge.
- Identify opportunities for process improvements and implement best practices.
- Collaborate with other departments, including operations, transport, and customer experience.
Knowledge, Skills and Experience:
- Essential: High visual accuracy.
- Essential: Good verbal and written communication skills.
- Essential: Good numeracy and literacy.
- Essential: Ability to work on own initiative.
- Essential: Excellent attention to detail.
- Essential: Safety awareness.
- Essential: Customer care.
- Desirable: Some experience in a warehouse environment.
Benefits:
- Free parking.
- Contributory pension scheme.
- Perks at work (discounts on top brands).
- Employee Assistance Programme.
- 20 days’ holiday + bank holidays, increasing with service length.
- Outdoor multi-use games area onsite.
Manual Handling: Manual handling tasks such as lifting and bending are essential requirements of this role. No reasonable adjustments can be made for anyone unable to perform such duties.
Equal Employment Opportunity: We are committed to providing equal employment opportunities and comply with all applicable laws. We do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.
Inventory / Returns Specialist in Birmingham employer: Alliance Healthcare Management Services Limited
Join our dynamic team at the Central Logistics Centre in Birmingham, where we prioritise employee growth and a collaborative work culture. With competitive pay, generous holiday allowances, and a range of benefits including a contributory pension scheme and discounts on top brands, we are committed to fostering a supportive environment that encourages innovation and efficiency. Our state-of-the-art facility not only enhances your work experience but also provides opportunities for skill development and career advancement in a thriving industry.
Contact Details:
Alliance Healthcare Management Services Limited Recruitment Team
