At a Glance
- Tasks: Coordinate recruitment, onboarding, and HR processes to support our healthcare teams.
- Company: Join Alliance for Better Care, a leading GP Federation transforming healthcare in Sussex and Surrey.
- Benefits: Enjoy hybrid work, generous leave, NHS pension, training programmes, and employee discounts.
- Other info: Regular supervision and opportunities for professional development await you.
- Why this job: Be part of a mission-driven team that innovates and prioritises patient care in a supportive environment.
- Qualifications: No specific qualifications required; enthusiasm and a willingness to learn are key!
The predicted salary is between 36000 - 60000 £ per year.
Reports to: People Services Business Partner
Responsible to: Head of People Services
Proposed salary: Band 5.1 5.12 on the ABC pay scale, which is equivalent to £28,888.23 - £35,918.88 per annum dependent on experience (pro rata)
Hours of work: Full-time and part-time hours considered
Base: Hybrid mixture of home working and ABC main offices (Crawley & Horley)
Main duties of the job
- Recruitment - Advertise roles on NHS Jobs, Recruit, Indeed, LinkedIn and any other relevant job sites
- HR Coordination - Employee lifecycle: ensuring completion of induction for new starters, contract variations and processing leavers questionnaires
- Reporting - Produce and distribute routine and ad-hoc reports from HRIS, trackers and other reporting mechanisms as required
About us
Alliance for Better Care (ABC) is a GP Federation uniting 77 NHS GP member practices across 98 sites within 24 Primary Care Networks in Sussex and Surrey.
We support our Primary Care colleagues - and their patients - to transform how healthcare is delivered in their communities.
We work closely with GP Practices, PCNs, Hospitals, Community Organisations, and the Third Sector. These vital partnerships enable us to deliver a truly integrated approach that offers the support and expertise needed to effectively serve our populations.
Our strength lies not just in our ability to connect all areas of primary care, but also in the way we support and strengthen the role primary care plays in the rest of the system. Were a bridge between our practices and the wider healthcare network
More about our organisation: www.allianceforbettercare.org
Our Values
- We innovate
- We are honest
- We are inclusive
- Generous annual leave allowance
- Access to NHS pension
- Bespoke training programme
- Cycle to Work Scheme
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- NHS discounts
- Leadership Development Programme
- Salary sacrifice schemes technology and electric vehicle
- Opportunities for secondments
Induction Programme
You will receive an in-depth induction programme and will be invited to a face-to-face induction day within your first week to give you relevant information about the organisation and your job role.
Job responsibilities
Recruitment
- Advertise roles on NHS Jobs, Recruit, Indeed, LinkedIn and any other relevant job sites
- Manage and administer the selection process from shortlisting to setting up interview, ensuring clear communication with hiring managers at all times
- Develop and manage candidate relationships through ongoing communications to maintain interest in role during onboarding process
- Carry out the full onboarding process for new clinical and non-clinical staff, in accordance with CQC requirements
- Identify employment status (i.e. FTC, Independent Contractor, Zero Hours) and ensure necessary documents are collated and validated
- Ensure the Recruitment Trackers and HRIS are kept up to date at all times
HR Coordination
- Employee lifecycle: ensuring completion of induction for new starters, contract variations and processing leavers questionnaires
- Learning and development: work alongside Learning and Development Lead to support with the administration and coordination of our training plan and of the Learning Management System to ensure that all staff have engaged appropriately with statutory and mandatory training
- Maintenance of HRIS: Ensure documents are maintained securely as per ABC Policy and employee information is kept up to date on Cezanne and within personal files
- Liaison with payroll: Update payroll with new starters, leavers and any changes to staff terms and conditions. Support payroll in understanding employment status for each member of staff
- Support People Services Business Partners in maintaining the job descriptions library, induction tools and employee handbook
o Offer assistance to ABC employees regarding the HRIS
o Provide first line advice and guidance on basic people management queries such as probation reviews, absence management and signposting to policies
o Offer advice to line managers on People Services policies and processes
o Support line managers to ensure 1:1s and appraisals are taking place as per ABC Policy
Reporting
- Produce and distribute routine and ad-hoc reports from HRIS, trackers and other reporting mechanisms as required
- Support the People Services Business Partners in the administration of the employee engagement and exit survey process including issuing regular communications, following up on action plans, report distribution and central collation and communication of results
Other Duties
- Support on People Services projects as and when required
- Collate feedback where possible
- Comply with the organisations directives, policies and procedures and those in the Staff Handbook
- Comply with GDPR at all times
- Undertake any other additional administrative duties appropriate to the post as requested by ABC
Person Specification
Knowledge, Skills & Abilities
- Knowledge of latest UK employment law and HR practices
- Strong customer focused attitude
- Demonstrable experience in dealing with the public and dealing with sensitive and confidential information
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, and PowerPoint
- Good working knowledge of using HRIS
- Understanding of Confidentiality and Data Protection Act
- Understanding of CQC Governance procedures and requirements to work in healthcare roles
- Excellent written and verbal communication skills
- Ability to work flexibly, use initiative, prioritise workload and delegate
- Confidence in working remotely and using technology to facilitate this
- Ability to work to deadlines and to deliver on objectives
- Knowledge of NHS
- Commitment and evidence of Continuing Professional Development (CPD)
Other
- Champion of equality and valuing diversity
- Ability to maintain trust
- Professional, calm, and efficient manner
- Positive and flexible approach to work
Qualifications
- Level 3 CIPD qualified or equivalent experience
Experience
- Experience working in a People Services/HR role including carrying out pre-employment checks such as DBS applications, referencing etc.
- Experience working as part of a team and working independently
- Experience of client facing roles and customer service
- Experience of working in healthcare
- Good knowledge of CezanneHR and Kallidus (learning management system)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£28,888.23 to £35,918.88 a yearPro rata on agreed hours. Dependent on experience
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People Services Coordinator in Horley employer: Alliance for Better Care
Alliance for Better Care is an exceptional employer, offering a collaborative work culture that prioritises high-quality patient care and professional development. Located in Crawley, employees benefit from a supportive environment that encourages innovation and leadership in ADHD services, alongside opportunities for continuous learning and growth within the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land People Services Coordinator in Horley
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Alliance for Better Care!
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Alliance for Better Care.
We think you need these skills to ace People Services Coordinator in Horley
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Alliance for Better Care. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Alliance for Better Care and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Alliance for Better Care. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Alliance for Better Care's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Alliance for Better Care
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Alliance for Better Care.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Alliance for Better Care will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Alliance for Better Care and how you would contribute to adapting HR strategies.
