At a Glance
- Tasks: Coordinate and support the Asylum Seeker & Refugee Service in a dynamic healthcare environment.
- Company: Join Alliance for Better Care, a leading GP Federation transforming healthcare delivery.
- Benefits: Generous leave, NHS pension, training programmes, and employee discounts.
- Other info: Opportunity for career growth and involvement in meaningful community work.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive team.
- Qualifications: Experience in healthcare settings and strong organisational skills required.
The predicted salary is between 37338 - 44962 £ per year.
Coordinator - Refugee and Asylum Seeker Service (RASS)
Please note we may close this vacancy early if we receive applications from suitable candidates, so early submission is strongly encouraged.
Basedin East Sussex location, close to Tunbridge Wells with the potential requirementto travel to ABC main offices in Horley/Crawley.
Must have a full driverslicense with business insurance and access to car.
The role is toprovide coordination and administrative support to the Asylum Seeker &Refugee Support Service with further scope for expansion into other areas ofoperational management within Inclusion and Clinical services Team.
The coordinator will beresponsible for liaising with the Service Manager and wider team and supportingthe operationalisation of the service.
This is a continually evolving servicewhich flexes, and is shaped, by the needs of our patients.
The coordinator willneed to be comfortable with a process of ongoing change and improvement toenable the service to provide optimal care.
This is a rewarding role within aclose and supportive team of both clinical and non-clinical staff.
Whilst therole is fast moving and one where activity may have to be stepped up rapidly, the environment is calm and there is a focus on resilience and teamwork.
Main duties of the job
- To support the mobilisation of the responseto Asylum Seeker & Refugee service into a site in East Sussex
- To set up for and be on site administratorduring clinic days, including registrations and health checks
- Planning appointment lists for health checks, vaccinations and screening clinics
- Preparation for clinics, including testrequests, printing, labelling, and restocking equipment
- Management of clinical handover sheets
- Supporting the management of stock ofclinical equipment, prescription medication, vaccines, over the countermedication and consumable supplies
- Use of Systm One and EMIS clinical systems tobuild rotas, clinics, input patient data and run reports
About us
Alliance for Better Care (ABC) is a GP Federation uniting 77 NHS GP memberpractices across 98 sites within 24 Primary Care Networks in Sussex and Surrey.
We support our Primary Care colleagues - and their patients - to transform howhealthcare is delivered in their communities.
We work closely with GPPractices, PCNs, Hospitals, Community Organisations, and the Third Sector.
These vital partnerships enable us to deliver a truly integrated approach thatoffers the support and expertise needed to effectively serve our populations.
- Generous annual leave allowance
- Access to NHS pension
- Bespoke training programme
- Cycle to Work Scheme
- Employee Assistance Programme
- Enhanced maternity pay
- NHS discounts
- Leadership Development Programme
- Salary sacrifice schemes technology andelectric vehicle
- Opportunities for secondments
- Job responsibilities
- Support clinicians with queries wherepossible
- Management of FP10s in line with ourprocesses including the allocation of FP10s to clinics and clinicians andensuring original prescriptions are posted to pharmacies
- Booking interpreters and translation services
- Maintaining, updating and creating complexspreadsheets
- Collating health check and screening data foronward distribution to practices, internal teams and commissioners
- To take responsibility for acting on owninitiative in addressing regular tasks without specific direction
- Attend meetings, take minutes and ensureaction logs are kept updated and actions followed up
- Responding to ad hoc needs including planningclinics and liaising with other trusted organisations as required
- Ensuring the strictest principles of patientconfidentiality and information governance guidelines are adhered to at alltimes
- General Responsibilities
- Work as part of the team to seek feedback, continually improve the service and contribute to business planning
- Undertake any tasks consistent with the levelof the post and the scope of the role, ensuring that work is delivered in atimely and effective manner
- Undertake and complete any relevant trainingas assigned and ensure all training is in date
- Treat patients with empathy and respect andconduct oneself in a professional manner
- Provide administrative support for meetingsand training days
Person Specification
Skills
- Prioritises multiple and competing demands using clear guidance and agreed processes
- Manages own workload effectively
- Communicates clearly in writing and verbally
- Identifies problems and suggests practical solutions
- Organises and plans work effectively
- Maintains accountability while working to deadlines and varying demands
- Build and maintain effective working relationships with a range of stakeholders
- Listens carefully and provides person centred support in a respectful, non judgemental way
- Communicates clearly and calmly in challenging situations
- Works respectfully with people from all backgrounds, cultures, and communities
- Understands and follows relevant policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety
Experience
- Experience of working within a healthcare or similarly structured setting
- Ongoing learning and skills development through training or work experience
- Strong Excel skills including use and creation of pivot tables, formulas, functions and macros
- Confident use of Microsoft Outlook and Teams
- Experience with planning, logistics and data management
- Experience with clinical systems
- Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
- £28,888.23 to £35,918.88 a yeardependent on experience (pro rata)
- #J-18808-Ljbffr
Coordinator – Refugee and Asylum Seeker Service (RASS) in Horley employer: Alliance for Better Care
Alliance for Better Care is an exceptional employer, offering a collaborative work culture that prioritises high-quality patient care and professional development. Located in Crawley, employees benefit from a supportive environment that encourages innovation and leadership in ADHD services, alongside opportunities for continuous learning and growth within the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Coordinator – Refugee and Asylum Seeker Service (RASS) in Horley
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Alliance for Better Care.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Alliance for Better Care!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Alliance for Better Care, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Alliance for Better Care or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Coordinator – Refugee and Asylum Seeker Service (RASS) in Horley
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Alliance for Better Care:Before hitting send, make sure to tailor your application specifically to Alliance for Better Care! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Alliance for Better Care
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
