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For Companies At a Glance
- Tasks: Engage with customers, provide product info, and support sales processes.
- Company: Join a growing manufacturer with a strong industry reputation.
- Benefits: Competitive salary, performance incentives, and professional development opportunities.
- Why this job: Be the voice of the company and build lasting customer relationships.
- Qualifications: Strong communication skills and a proactive customer-focused mindset.
- Other info: Dynamic team environment with training provided for growth.
The predicted salary is between 28800 - 48000 £ per year.
As a key member of our internal sales team, the Sales Development Representative will play a central role in supporting our customers and strengthening long-term relationships. This position is ideal for someone who thrives on communication, enjoys problem-solving, and is committed to delivering exceptional service to both new and existing customers. A pro-active approach to generating new business, customer engagement and internal collaboration is essential.
Key Responsibilities:
- Act as a first point of contact for customer enquiries, providing accurate product information and professional guidance.
- Maintain strong, positive relationships with existing customers through proactive communication and outstanding service.
- Process quotations, sales orders, and follow-ups in a timely and efficient manner.
- Actively chase and follow up quotations to customers, ensuring responses are obtained and progressed in a timely and professional manner.
- Pro-actively engage with customers to understand their needs and recommend suitable solutions aligned with our product offering.
- Collaborate with production, operations, and technical teams to ensure smooth order progression and prompt delivery.
- Assist with the development and implementation of social media content and campaigns to support brand visibility and customer engagement.
- Support the Sales Director with updates, customer feedback, and administrative tasks.
- Maintain up-to-date knowledge of our industrial door and shutter product range.
- Contribute to continuous improvement initiatives within the sales department.
Skills and Attributes:
- Exceptional communication skills, both verbal and written, with the ability to engage confidently with customers.
- Strong customer-focused mindset and a genuine commitment to delivering a high-quality service experience.
- Highly pro-active with the ability to anticipate customer needs and act on opportunities without prompting.
- Ability to build and maintain long-term customer relationships.
- Excellent organisational skills and attention to detail.
- Ability to work in a fast-paced environment while managing multiple tasks.
- Problem-solving mindset with the ability to stay calm under pressure.
- Proficient in CRM systems and general IT software.
Experience and Qualifications:
- Previous experience in internal sales, customer service, or a similar role (ideally within manufacturing or construction industries).
- Knowledge of industrial doors, shutters, or related products is an advantage, but training will be provided.
What We Offer:
- Competitive salary and performance-related incentives.
- A supportive, collaborative working environment.
- Opportunities for professional development and industry-specific training.
- The chance to be part of an established, growing manufacturer with a strong reputation in the industry.
Sales and Customer Development Representative in Wigan employer: Alliance Door Engineering Ltd
Contact Detail:
Alliance Door Engineering Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Customer Development Representative in Wigan
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Sales and Customer Development Representative role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service and sales. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experiences and how they align with the job description.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you’ve turned a challenging situation into a success story. We want to see how you can proactively engage with customers and deliver exceptional service!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team and contributing to our growth.
We think you need these skills to ace Sales and Customer Development Representative in Wigan
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about engaging with customers, make sure your written application reflects your exceptional communication skills. Use clear and concise language, and don’t shy away from showcasing your personality – we want to see how you connect with others!
Tailor Your Application: Take a moment to customise your application for the Sales and Customer Development Representative role. Highlight your relevant experience in internal sales or customer service, and mention any knowledge you have about industrial doors or shutters. We love seeing candidates who take the time to align their skills with our needs!
Be Proactive in Your Approach: Just like in the role, we appreciate a proactive attitude in your application. Don’t just list your experiences; explain how you’ve anticipated customer needs in the past and how you’ve successfully solved problems. This will show us that you’re ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and how you can fit into our team!
How to prepare for a job interview at Alliance Door Engineering Ltd
✨Know Your Products Inside Out
Make sure you have a solid understanding of the industrial doors and shutters you'll be discussing. Familiarise yourself with the product range and any recent developments. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Show Off Your Communication Skills
Since this role is all about engaging with customers, practice articulating your thoughts clearly and concisely. Prepare examples of how you've successfully communicated with customers in the past, especially in challenging situations. This will demonstrate your ability to build relationships and provide exceptional service.
✨Be Proactive in Your Approach
During the interview, highlight instances where you've taken the initiative to solve problems or improve processes. This aligns perfectly with the proactive mindset they're looking for. Think of specific examples where your actions led to positive outcomes for customers or your team.
✨Prepare Questions That Show Your Interest
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their customer engagement strategies or how they measure success in the sales department. It shows that you're not just interested in the job, but also in how you can contribute to their goals.