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- Tasks: Join us as a Parts Advisor, focusing on customer orders and building relationships.
- Company: NAPA Auto Parts is a leading distributor in the automotive aftermarket across Europe.
- Benefits: Enjoy exclusive discounts, career progression, and performance-based bonuses.
- Why this job: Be part of a global brand with a supportive culture and opportunities for growth.
- Qualifications: We seek punctual, organised individuals with excellent communication skills and a proactive attitude.
- Other info: Apply before August 18, 2025, and explore your potential with us!
The predicted salary is between 24000 - 36000 £ per year.
time left to apply End Date: August 18, 2025 (11 days left to apply)
job requisition id R25_0000023341
NAPA Auto Parts Commercial is the CV division of Alliance Automotive Group, comprising over 30 branches who provide commercial vehicle parts, tools & equipment, to all segments of the automotive industry. These include independent repair centres, national retailers, fast-fit chains, fleet operators, leasing companies, fleet maintenance companies, and emergency service fleets.
We are currently looking for a Parts Advisor to join our team.
As Parts Advisor you will be involved in all areas of the branch and its operation however your focus will be maintaining and expanding the local customer base.
Responsibilities will include but not limited to:
- Taking orders over the telephone, upselling to increase invoice value.
- Outbound calling to raise customer awareness and achieve higher sales.
- Building long-term rapport with local customers
- Actively promote offers, discounts and customer competitions
- Limiting credits and returns by ordering and sending the right parts, first time.
To be successful in this role you will to be:
- Punctual, organised, and efficient whilst working towards deadlines.
- Pro-active and enthusiastic when speaking with customers.
- Able to demonstrate empathy towards customers.
- Professional and possess excellent communication skills.
In return we offer:
- An opportunity to join a global brand and market leader.
- Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat.
- Opportunities for career progression and bespoke training.
- Free pension advice from our standard pension provider.
- Free access to Health, Wellbeing and Financial tools.
- Potential to earn a performance based bonus, paid monthly.
- Discount on car parts
Not the right fit? Create an account to set up email alerts as new job postings become available that meet your interest!
Alliance Automotive Group is an equal opportunities employer.
About Us
Alliance Automotive Group (AAG) is a leading distributor of passenger and commercial vehicle parts to the independent automotive aftermarket in Europe. It operates in the UK and Ireland, France, Germany, Poland, Netherlands, Belgium, Spain and Portugal. The company is a wholly-owned subsidiary of Genuine Parts Company, the largest worldwide automotive parts distributor with activities in North America, Europe, and Australasia.
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Parts Advisor employer: Alliance Automotive UK CV Ltd
Contact Detail:
Alliance Automotive UK CV Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the automotive parts industry, especially commercial vehicle parts. Understanding the products and services offered by NAPA Auto Parts will help you engage more effectively with customers and demonstrate your knowledge during interviews.
✨Tip Number 2
Practice your communication skills, particularly in a sales context. Role-playing scenarios where you take orders or upsell products can boost your confidence and prepare you for real-life interactions with customers.
✨Tip Number 3
Network with professionals in the automotive industry. Attend local events or join online forums to connect with others who can provide insights into the role of a Parts Advisor and potentially refer you to job openings.
✨Tip Number 4
Showcase your enthusiasm for customer service. During any interactions, whether in person or online, express your passion for helping customers and building relationships, as this is a key aspect of the Parts Advisor role.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Parts Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and sales. Use bullet points for clarity and include specific achievements that demonstrate your ability to upsell and build customer relationships.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have successfully engaged with customers in the past and how you can contribute to expanding the local customer base.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Parts Advisor role.
How to prepare for a job interview at Alliance Automotive UK CV Ltd
✨Know Your Products
Familiarise yourself with the range of parts and tools offered by NAPA Auto Parts. Being able to discuss specific products and their benefits will show your enthusiasm and knowledge, which is crucial for a Parts Advisor role.
✨Demonstrate Customer Focus
Prepare examples of how you've successfully built rapport with customers in the past. Highlight your ability to listen, empathise, and respond to customer needs, as this is key to maintaining and expanding the local customer base.
✨Practice Upselling Techniques
Think about ways you can upsell products effectively. Be ready to discuss strategies you've used before to increase sales, as this will be an important part of your responsibilities in the role.
✨Show Your Organisational Skills
Be prepared to talk about how you manage your time and stay organised, especially when working towards deadlines. Providing examples of how you've handled multiple tasks efficiently will demonstrate your suitability for the role.