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- Tasks: Engage with customers, take orders, and upsell parts to boost sales.
- Company: Join Alliance Automotive Group, a top distributor of vehicle parts across Europe.
- Benefits: Enjoy exclusive discounts, career progression, and performance-based bonuses.
- Why this job: Be part of a dynamic team with a focus on customer relationships and growth.
- Qualifications: Must be punctual, organised, and have excellent communication skills.
- Other info: Opportunity for tailored training and access to health and financial tools.
The predicted salary is between 30000 - 42000 £ per year.
Alliance Automotive Group is a leading distributor of light and commercial vehicle parts to the independent aftermarket across the UK, Ireland, France, Germany, Poland, Netherlands, Spain, and Portugal. We serve independent repairers, body shops, auto centres, fast fit companies, and end consumers through a network of logistics platforms and local distributors, including subsidiaries and independent affiliates. Alliance Automotive Group proudly supports the NAPA Racing UK British Touring car team.
We are currently seeking a Parts Advisor to join our team. As a Parts Advisor, you will be involved in all aspects of branch operations, with a focus on maintaining and expanding the local customer base.
Responsibilities include but are not limited to:
- Taking orders over the phone and upselling to increase invoice value.
- Making outbound calls to raise customer awareness and boost sales.
- Building long-term relationships with local customers.
- Promoting offers, discounts, and customer competitions.
- Ensuring accurate orders to limit credits and returns, sending the right parts first time.
To succeed in this role, you should be:
- Punctual, organized, and efficient in meeting deadlines.
- Proactive and enthusiastic when engaging with customers.
- Empathetic and able to demonstrate understanding towards customers.
- Professional with excellent communication skills.
We offer:
- The opportunity to join a global market leader.
- Exclusive discounts and cashback from major retailers and grocers via the AAG Benefits App, including Tesco, Boots, and Just Eat.
- Opportunities for career progression and tailored training.
- Free pension advice from our standard pension provider.
- Access to Health, Wellbeing, and Financial tools.
- The potential to earn a performance-based bonus, paid monthly.
Parts Advisor employer: Alliance Automotive Group
Contact Detail:
Alliance Automotive Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the automotive parts industry, especially the products and services offered by Alliance Automotive Group. Understanding their offerings will help you engage more effectively with customers and demonstrate your knowledge during interviews.
✨Tip Number 2
Practice your communication skills, particularly in a sales context. Role-play scenarios where you take orders or upsell products to friends or family, as this will prepare you for the customer interactions you'll face as a Parts Advisor.
✨Tip Number 3
Network with professionals in the automotive industry, either through social media platforms like LinkedIn or local events. Building connections can provide insights into the role and may even lead to referrals within the company.
✨Tip Number 4
Research common challenges faced by Parts Advisors and think of solutions or strategies to overcome them. Being prepared to discuss these during your interview will show your proactive approach and problem-solving skills.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Parts Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and sales. Use bullet points for clarity and include specific achievements that demonstrate your ability to upsell and build customer relationships.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have successfully engaged with customers in the past and how you can contribute to expanding the local customer base.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Parts Advisor role.
How to prepare for a job interview at Alliance Automotive Group
✨Know Your Products
Familiarise yourself with the types of vehicle parts that Alliance Automotive Group distributes. Being able to discuss specific products and their benefits will show your enthusiasm and knowledge during the interview.
✨Demonstrate Customer Engagement Skills
Prepare examples of how you've successfully engaged with customers in the past. Highlight your ability to upsell and build long-term relationships, as these are key aspects of the Parts Advisor role.
✨Showcase Your Organisational Skills
Be ready to discuss how you manage your time and tasks effectively. Mention any tools or methods you use to stay organised, as punctuality and efficiency are crucial for this position.
✨Prepare Questions
Think of insightful questions to ask about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
