Assistant Branch Manager in Hexham

Assistant Branch Manager in Hexham

Hexham Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support the branch manager in driving sales and delivering top-notch customer service.
  • Company: Join NAPA Auto Parts, a leading name in the automotive industry with a global presence.
  • Benefits: Enjoy exclusive discounts, career progression, and access to health and financial tools.
  • Other info: Great opportunities for personal growth and a fun, fast-paced work environment.
  • Why this job: Be part of a dynamic team and make a real impact in the automotive world.
  • Qualifications: Experience in the automotive industry and strong team leadership skills.

The predicted salary is between 30000 - 40000 £ per year.

NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle (LV) mechanics and automotive enthusiasts. As part of the globally renowned NAPA network, which has over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland brings a century of expertise along with a trusted reputation for quality, reliability, and excellence. With more than 260 locations across the UK and Ireland, NAPA Auto Parts supplies a comprehensive range of products sourced from top original equipment manufacturers (OEMs), OE-matched quality suppliers, and exclusive brands. These products are tailored to meet the needs of independent garages, motor factors, and automotive enthusiasts, helping to keep vehicles running smoothly and efficiently.

We are currently looking for an Assistant Branch Manager to join our busy team. As Assistant Branch Manager your focus will be on supporting the branch manager in maximizing sales and achieving targets whilst ensuring first-class service to all our customers. The ideal candidate will already be working in the automotive industry as an Assistant Branch Manager or will be an experienced Motor Factor Parts Advisor looking for progression.

Responsibilities:

  • Assist the Branch Manager with achieving branch sales, margin and targets.
  • Ensure a first-class service to all our customers.
  • Drive the branch team focusing on great customer service and communication.
  • Drive the branch team to achieve sales and promotional targets.
  • Manage and control branch running costs.
  • Manage stock control, including stock taking and adjustments.
  • Manage cash handling and control of specific customer accounts.
  • Support the organisation’s senior management in implementing and maintaining policies and procedures.
  • Communicate key aims and objectives to your team.
  • Be responsible for the daily running of all aspects of the branch.
  • Maintain health and safety within your depot.

You must be self-driven and enjoy working as a team to achieve results.

To be successful in this role:

  • Ability to manage and motivate a team to achieve objectives.
  • Ability to communicate at all levels.
  • Experience in building and maintaining customer relationships.
  • Experience with using online and Windows-based cataloguing systems.
  • Ability to lead from the front and create a team environment.
  • Ability to work in a fast-paced environment.
  • Sales focused with a can-do attitude.
  • Ability to multitask and distinguish between “urgent and important” tasks.
  • Knowledge of the local areas and customer base would be desired (but not essential).

In return we offer:

  • An opportunity to join a global brand and market leader.
  • Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat.
  • Opportunities for career progression and bespoke training.
  • Free pension advice from our standard pension provider.
  • Free access to Health, Wellbeing and Financial tools.
  • Potential to earn a performance-based bonus, paid monthly.
  • Discount on car parts.

Alliance Automotive Group is an equal opportunities employer.

Assistant Branch Manager in Hexham employer: Alliance Automotive Group LV

NAPA Auto Parts UK & Ireland is an exceptional employer, offering a dynamic work environment where employees can thrive in the automotive industry. With a strong focus on career progression, bespoke training, and a supportive team culture, staff enjoy exclusive benefits such as discounts from major retailers and performance-based bonuses. Joining NAPA means being part of a globally recognised brand that values quality, reliability, and excellence, all while contributing to the success of independent garages and automotive enthusiasts across the UK and Ireland.

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Contact Details:

Alliance Automotive Group LV Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Branch Manager in Hexham

Tip Number 1

Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the lookout for an Assistant Branch Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Get social! Follow NAPA Auto Parts UK & Ireland on LinkedIn and engage with their posts. This shows your interest in the company and helps you stay updated on any new opportunities that pop up.

Tip Number 3

Prepare for interviews by brushing up on your knowledge of the automotive industry and NAPA's products. Be ready to discuss how your experience aligns with their goals, especially around customer service and sales targets.

Tip Number 4

Don't forget to apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the NAPA team!

We think you need these skills to ace Assistant Branch Manager in Hexham

Sales Management
Customer Service
Team Leadership
Communication Skills
Stock Control
Cash Handling
Policy Implementation

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Assistant Branch Manager role. Highlight your experience in the automotive industry and any relevant skills that match the job description. We want to see how you can contribute to our team!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your customer service skills and sales focus!

Showcase Your Team Leadership Skills:Since this role involves managing a team, be sure to highlight any previous leadership experiences. Share examples of how you've motivated a team to achieve targets or improved customer service in your past roles.

Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s quick and easy, and we’ll get your application into the right hands faster. Let’s get you on board!

How to prepare for a job interview at Alliance Automotive Group LV

Know Your Stuff

Make sure you brush up on your knowledge of NAPA Auto Parts and the automotive industry. Familiarise yourself with their products, services, and values. This will not only show your enthusiasm but also help you answer questions more confidently.

Showcase Your Leadership Skills

As an Assistant Branch Manager, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. This will highlight your capability to manage and inspire others.

Customer Service is Key

NAPA prides itself on first-class customer service. Be ready to discuss how you've handled customer interactions in the past, especially challenging ones. Share specific instances where you went above and beyond to ensure customer satisfaction.

Prepare Questions

Interviews are a two-way street! Prepare thoughtful questions about the branch's goals, team dynamics, and growth opportunities. This shows you're genuinely interested in the role and helps you assess if it's the right fit for you.