At a Glance
- Tasks: Be the friendly face of our school, welcoming visitors and supporting parents and pupils.
- Company: Join a close-knit school community in Dulwich, London.
- Benefits: Enjoy generous perks like lunches, private healthcare, and local discounts.
- Other info: Flexible hours, excellent facilities, and a commitment to diversity and inclusion.
- Why this job: Make a real difference in a warm, supportive environment while gaining valuable experience.
- Qualifications: Previous receptionist or customer-facing experience is desirable; strong communication skills are a must.
The predicted salary is between 31650 - 35892 £ per year.
Part-time, term-time only · Dulwich, London · From 3 September 2026
Alleyn's Oakfield is looking for a warm, welcoming Afternoon Receptionist to be the friendly face of our school during the afternoon. You'll be the calm, organised presence at the heart of school life, welcoming visitors, supporting parents and pupils, and keeping things running smoothly. The Afternoon Receptionist brings both administrative confidence and a genuine warmth to a role that is as varied as it is rewarding.
What we're looking for:
- Previous experience in a receptionist, administrative, or customer-facing role, ideally within a school or similar environment is desirable.
- Strong communication skills and a warm, professional manner.
- A positive, flexible approach and a genuine commitment to delivering an excellent experience for everyone who visits or contacts the school.
Hours: Mon to Fri, 2:30pm – 6:30pm
Be part of a welcoming, close-knit school community with a strong team ethos. Access to excellent facilities including a swimming pool, gym, and library. Generous benefits including lunches and refreshments, employee assistance programme, and private healthcare options. Cycle-to-work scheme, tech scheme, and local business discounts.
If you have any questions or would like to discuss the role before applying, please get in touch with the HR team. We'd be happy to help (jobs@alleyns.org.uk, 020 8613 5016).
Alleyn's Oakfield is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment. The successful applicant will be subject to an enhanced DBS check. Alleyn's is an Equal Opportunities employer. We welcome applications from all candidates who meet the requirements for the position and are especially keen to hear from those in minority groups currently underrepresented at the school. We celebrate diversity and the many benefits it brings to our community.
Receptionist employer: Alleyn's School
Alleyn's Oakfield is an exceptional employer, offering a nurturing and supportive environment for those passionate about working with children. Located in the vibrant community of Dulwich, London, we provide our staff with access to excellent facilities and a strong team ethos, alongside benefits such as an employee assistance programme and local business discounts. Join us in making a meaningful impact on the lives of children while enjoying opportunities for personal and professional growth within a welcoming school community.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Alleyn's School. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Alleyn's School before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Alleyn's School:Your cover letter is your chance to shine! Tell us why you want to work at Alleyn's School specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Alleyn's School!
How to prepare for a job interview at Alleyn's School
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
