Clinical Site Payments Supervisor (OUS)
Clinical Site Payments Supervisor (OUS)

Clinical Site Payments Supervisor (OUS)

Maidenhead Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team managing clinical trial payments across 50+ countries.
  • Company: Join AbbVie, a leader in innovative medicines tackling serious health issues.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
  • Why this job: Make a real impact in healthcare while developing your leadership skills.
  • Qualifications: Bachelor's degree and 8+ years in clinical budgets or payments required.
  • Other info: AbbVie values diversity and is committed to equal opportunity.

The predicted salary is between 48000 - 72000 £ per year.

Company Description

AbbVie\’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people\’s lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us atwww.abbvie.com. Follow @abbvie onX,Facebook,Instagram,YouTube,LinkedInandTik Tok.

Job Description

The OUS Clinical Site Payments Supervisor will provide leadership and guidance to direct staff and manage the daily activities associated with the execution and oversight of clinical trial payments including contract entry, invoice monitoring and shopping cart creation for 50+ countries. This position will facilitate appropriate resolutions when needed, ensure agreed upon actions are completed and closed in a timely manner, and participate in the development and implementation of process improvements with minimal supervision. Serving as primary contact for escalations, this position will support stakeholders with resolutions. Strong leadership with the ability to lead without authority and effective interpersonal communication is necessary to be successful in this role.

Key Responsibilities Include:

  • Manage the daily operational activities of inbox support resulting in resolution or categorization while directing and prioritizing workload for direct reports.
  • Primary support includes contract entry, invoice monitoring and shopping cart creation for 1 or more countries.
  • Payment business process owner for the purchasing process within SAP for clinical site contracts, monitors and evaluates the effectiveness to ensure timely and efficient processes/handoffs. Liaison with applicable affiliates including CSM, local finance & OUS Contracting.
  • Identify opportunities for process improvements related to standard operating procedures within Clinical Site Payments; upstream/downstream processes.
  • Responsible for development and maintenance of training materials.
  • Continue to improve training, interpretation and guidance on new processes and system functionality to support the project planning, budgeting and resource management. Develop and provide training, presentations and interpretation / guidance to support process / systems and foster best practices. Serve as process / system subject matter expert.
  • Supervise a team of 4 or more and evaluate the performance of those individuals; is accountable for the effective performance of the team/individuals.
  • Responsible for ensuring all activities are executed in compliance with AbbVie policies, procedures and SOP’s.
Qualifications
  • Bachelor degree or equivalent tertiary qualifications required with a concentration in Finance, Accounting or Business preferred. Minimum 8+ years of progressive and related experience in clinicalbudgets/contracts/payments/systems.
  • Previous supervisory experience desired
  • SAP experience and familiarity with clinical studies is preferred.
  • Must be able to manage multiple priorities and adapt quickly to change to achieve required timelines.
  • Excellent analytical skills, ability to analyze large volume of data and provide solutions. Proficient in Microsoft Excel and Power Point.
  • Proven track record in navigating through complex organizations, and with strong influencing skills to drive initiatives through to their successful conclusion. Leadership and stakeholder management skills preferred.
  • Competent in project management and appropriately prioritizes multiple projects/tasks.
  • Build and drive team/function relationships, strategy development and plan execution. Anticipate and lead issue resolution. Demonstrates ability to influence others and ‘lead without authority’ evidenced by interactions with Business Partners
  • Acts as a mentor to others and “leads through teamwork” cultivating and maintaining positive peer-to-peer relationships.
  • Must have clear leadership skills that minimally include strong written and effective interpersonal communication; capability to clearly present, influence, and logically justify proposals; sound judgment; negotiation and conflict management; effective communication across cultures and disciplines; relationship building and fostering teamwork; and training experience.
Additional Information

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only – to learn more, visithttps://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Clinical Site Payments Supervisor (OUS) employer: Allergan

AbbVie is an exceptional employer that prioritises innovation and integrity, fostering a collaborative work culture where employees are empowered to make a meaningful impact in the healthcare sector. With a strong commitment to employee growth, AbbVie offers extensive training and development opportunities, ensuring that team members can thrive in their roles while contributing to groundbreaking solutions in immunology, oncology, neuroscience, and eye care. Located in a dynamic environment, AbbVie supports a diverse workforce and champions inclusivity, making it an ideal place for professionals seeking rewarding careers in clinical site payments.
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Contact Detail:

Allergan Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Clinical Site Payments Supervisor (OUS)

Tip Number 1

Familiarise yourself with AbbVie's mission and values. Understanding their focus on innovative medicines and solutions will help you align your responses during interviews, showcasing how your experience in clinical budgets and payments can contribute to their goals.

Tip Number 2

Highlight your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Be ready to discuss specific instances where you led without authority, as this is a key requirement for the role.

Tip Number 3

Brush up on your SAP knowledge and any relevant clinical study processes. Being able to speak confidently about your experience with these systems will demonstrate your readiness to take on the responsibilities of the Clinical Site Payments Supervisor.

Tip Number 4

Network with current or former AbbVie employees on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview process.

We think you need these skills to ace Clinical Site Payments Supervisor (OUS)

Leadership Skills
Interpersonal Communication
Analytical Skills
Project Management
Stakeholder Management
Process Improvement
Training Development
Conflict Management
Negotiation Skills
Data Analysis
SAP Proficiency
Microsoft Excel Proficiency
Attention to Detail
Adaptability
Team Supervision

Some tips for your application 🫡

Tailor Your CV: Make sure to customise your CV to highlight relevant experience in clinical budgets, contracts, and payments. Emphasise any supervisory roles and your ability to manage multiple priorities.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your leadership skills and experience in managing clinical trial payments. Mention specific examples of process improvements you've implemented in previous roles.

Highlight Relevant Skills: In your application, focus on key skills such as analytical abilities, proficiency in SAP, and experience with Microsoft Excel and PowerPoint. These are crucial for the Clinical Site Payments Supervisor role.

Showcase Communication Skills: Since effective interpersonal communication is vital for this position, provide examples of how you've successfully influenced stakeholders or led teams without direct authority in your previous roles.

How to prepare for a job interview at Allergan

Understand the Role

Make sure you have a solid grasp of the responsibilities of a Clinical Site Payments Supervisor. Familiarise yourself with clinical trial payments, contract entry, and invoice monitoring, as these are key aspects of the job.

Showcase Leadership Skills

Prepare examples that demonstrate your ability to lead without authority. Discuss situations where you've influenced others or resolved conflicts effectively, as strong interpersonal communication is crucial for this role.

Highlight Analytical Abilities

Be ready to discuss your experience with data analysis, especially in relation to clinical budgets and payments. Use specific examples to illustrate how you've tackled complex data sets and provided actionable solutions.

Familiarise with SAP and Clinical Studies

If you have experience with SAP or clinical studies, be sure to mention it. If not, do some research on how these systems work and their relevance to the role, as this knowledge can set you apart from other candidates.

Clinical Site Payments Supervisor (OUS)
Allergan

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