Director SMA (Maidenhead)

The Director, Study Management Association Organization (SMAO) plays a pivotal role in driving operational excellence across AbbVie's clinical study execution. The Director, SMAO ensures that we have the right talent pipeline and resource planning strategies in place to deliver best-in-class study execution. This role is accountable for the comprehensive strategic resource planning and capability development of the SMAO organization. This includes setting the geographic footprint strategy, rigorous resource forecasting, and dynamically shifting resources to support evolving business priorities. It also includes the cultivation of an upskilling curriculum designed to continuously elevate SMA capabilities. This experienced, adept, and inspirational people manager reports to a Clinical Study Leadership (CSL) Vice President and is a people leader for up to 15 SMAO Line Managers and approximately 200 indirect reports.

Job Description

• Spearhead strategic workforce planning and resource management to maintain business continuity, respond agilely to changes, and meet or exceed organizational deliverables and goals across the portfolio.
• Develop and implement a robust, white glove role-focused training program to standardize skills, elevate performance, and enable exemplary study execution from each SMA.
• Cultivate an inclusive, innovative community that promotes continuous learning, empowers professional career growth, and develops leadership skills in the future leaders of AbbVie.
• Drive a high-performance culture by implementing an evergreen performance feedback process focused on setting clear expectations, coaching, providing growth opportunities, and proactive performance management.
• Nurture strategic partnerships across the matrix environment to inspire cohesive teamwork, enhance collaboration and productivity, and increase the likelihood of achieving aggressive execution targets.
• Adeptly communicate strategy and drive stakeholder alignment as a respected leadership voice.
• Apply structured problem-solving to navigate complex challenges, leverage data to drive decisions, and reconcile diverse perspectives to drive business deliverables.
• Contribute expertise to developing operational policies and procedures including Quality Systems Documents (QSDs), change management, and the SMAO training curriculum.
• Identify opportunities and champion initiatives within SMAO/CSL/CDO that drive organizational efficiencies, optimize processes, and adopt best practice.

Qualifications

• Bachelor's degree required, degree in healthcare, life sciences or scientific field preferred.
• Minimum of 10 years of relevant clinical research experience in the pharmaceutical/biotech setting and/or relevant clinical research organization.
• At least (5) years of direct people management experience.
• Proven record of successfully leading and developing high-performing teams whilst managing multiple priorities in a fast‐paced environment.
• Exceptional ability to inspire, influence, and build trust across the matrix.
• Strong collaboration, coaching/mentoring, and leadership experience.
• Excellent communicator able to clearly articulate vision and convey complex information.
• Strong analytical skills and strategic problem-solving mindset. Ability to evaluate complex issues from multiple perspectives and implement solutions to solve root cause problems.
• Ability to adapt easily to rapidly changing needs, requirements and situations while modeling AbbVie’s leadership attributes. High integrity, ethics and commitment to AbbVie's values and leadership principles.
• Extensive working knowledge of GCP and regulatory environment for drug development.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.