Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers with vehicle queries and ensure accurate service updates.
- Company: Join Allen Motor Group, a leading KIA dealership in Milton Keynes.
- Benefits: Enjoy a competitive salary, 30 days holiday, and fantastic discounts.
- Why this job: Kickstart your automotive career with full training and growth opportunities.
- Qualifications: No experience needed; customer service skills and attention to detail are key.
- Other info: Inclusive workplace where every person matters; apply now!
The predicted salary is between 24000 - 36000 £ per year.
Allen Motor Group are currently looking to employ an Aftersales Advisor to join our KIA dealership in Milton Keynes. Using your fantastic customer experience skills, you will keep the customer informed and consult on their vehicles' servicing, answering any questions or queries they may have.
As an Aftersales Advisor you’ll have some key tasks and activities within your area of responsibility:
- Updating customers on their vehicle and any potential work that needs to be done
- Ensuring all recorded information is accurate and stored correctly
- Booking vehicles into the workshop
- Achieving set performance targets by upselling products
- Ensuring adherence to all GDPR guidelines
This position is offered on a Full-time permanent basis, 46.33 hour working week Monday & Friday & 1 in 3 Saturdays, £30,000 basic salary and an OTE of £36,000 reporting to the Aftersales Manager.
Do I need experience? No! Whilst we welcome applications from those with a background in an automotive aftersales/service advisor role, we understand that everyone started without experience at some point, so we relish applications from people looking to begin their automotive career with us.
The key attributes and skills we look for in candidates are:
- Excellent organisational and administrative skills
- A full UK driving licence
- Great attention to detail
- A background in customer service would be highly advantageous
- Experience using computer software systems
Why Allen Motor Group? In addition to a highly attractive basic salary, commission and target related bonus we also offer a range of other benefits including:
- 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
- Fantastic discounts on MOT’s, services and parts
- Life assurance benefit, at no cost to yourself
- £1,000 refer a friend scheme
- Full training and support to develop and progress your career with Allen Motor Group
At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters.
To be considered for this opportunity please apply now.
Aftersales Advisor - Milton Keynes KIA employer: Allenford
Contact Detail:
Allenford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Advisor - Milton Keynes KIA
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Allen Motor Group and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As an Aftersales Advisor, you'll be dealing with customers all day. Think of examples from your past experiences where you've provided excellent service and be ready to share them during your chat.
✨Tip Number 3
Be prepared to discuss upselling! Since achieving performance targets is key, think about how you can naturally suggest additional services or products to customers without being pushy. Show them you can add value!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Allen Motor Group family. Don’t miss out on this opportunity!
We think you need these skills to ace Aftersales Advisor - Milton Keynes KIA
Some tips for your application 🫡
Show Off Your Customer Skills: Make sure to highlight your fantastic customer experience skills in your application. We want to see how you can keep customers informed and handle their queries like a pro!
Be Organised and Detail-Oriented: Since this role involves updating customer information and booking vehicles, it’s crucial to demonstrate your organisational skills. Mention any relevant experiences that showcase your attention to detail.
Don’t Sweat the Experience: If you’re new to the automotive world, don’t worry! We love hearing from those looking to kickstart their career. Just focus on your transferable skills and enthusiasm for learning.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get you one step closer to joining our team at Allen Motor Group!
How to prepare for a job interview at Allenford
✨Know Your Stuff
Before heading into the interview, make sure you understand the role of an Aftersales Advisor. Familiarise yourself with the key tasks mentioned in the job description, like updating customers and booking vehicles. This will show that you're genuinely interested and prepared.
✨Show Off Your Customer Service Skills
Since this role heavily relies on customer experience, think of examples from your past where you've excelled in customer service. Whether it's resolving a complaint or upselling a product, be ready to share these stories to demonstrate your skills.
✨Be Organised and Detail-Oriented
Highlight your organisational skills during the interview. You might want to mention any tools or methods you use to stay organised, especially if you have experience with computer software systems. Attention to detail is crucial, so give examples of how you've ensured accuracy in your previous roles.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. This could be about the team culture, training opportunities, or how success is measured in the role. It shows that you're engaged and thinking about how you can contribute to the company.
